Dental Office Manager: Patient Experience & Growth Lead

Sonrava Health; San Diego (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Healthcare Benefits

Paid time Off

401(k)

Employee Assistance Program

Job summary

Western Dental Services, Inc. is seeking a Dental Office Manager to lead day-to-day office operations and support doctors and staff in delivering an exceptional patient experience in San Diego, CA.

The role emphasizes driving patient satisfaction, coordinating care, and managing administrative tasks. Ideal candidates have 2+ years of leadership experience, strong communication skills, and the ability to motivate a team while ensuring compliance and efficient operations.

Qualifications

• Minimum of high school diploma or equivalent required; bachelor’s degree preferred.
• 2+ years of leadership/management experience, dental experience preferred.
• Strong communication and customer service skills to deliver an exceptional experience.
• Proven leadership abilities, relationship building skills and team motivation.
• Excellent multi-tasking and organizational skills.

Responsibilities

• Deliver an exceptional patient experience by addressing patient concerns and education of treatment options.
• Verification of insurance and collection of payment.
• Regular review of business results, profit and loss management, creation of strategies to improve performance.
• Collaborate with providers and office staff to ensure priorities and work assignments are communicated regularly.
• Lead local marketing initiatives to drive brand awareness and new patient growth.
• Ensure compliance with health and safety regulations.
• Travel as needed for training and to perform job functions.

Skills

Leadership

Customer service

Communication

Multi-tasking

Organizational skills

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Western Dental Services, Inc. is seeking a Dental Office Manager to lead day-to-day office operations and support doctors and staff in delivering an exceptional patient experience in San Diego, CA.

The role emphasizes driving patient satisfaction, coordinating care, and managing administrative tasks. Ideal candidates have 2+ years of leadership experience, strong communication skills, and the ability to motivate a team while ensuring compliance and efficient operations.