Dental Office Manager: Patient Care & Operations Leader

Dental Dreams, LLC; Highland (CA); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Monthly bonus

Medical & Vision Insurance

Free dental treatment

PTO

401K

Job summary

Dental Dreams in Highland, California seeks an Office Manager with managerial dental practice experience to lead front and back-office operations, drive patient relations, and support Dentists and staff.

The role focuses on achieving operational goals, managing employee relations, and supervising scheduling, benefits verification, payments, and treatment plan presentations, with growth opportunities and a comprehensive benefits package.

Qualifications

• Managerial and dental assistant experience required.
• Proven track record of outstanding customer service.
• Ability to work in a fast-paced, hands-on environment.

Responsibilities

• Supervise all front and back-office staff and cover roles as needed.
• Maintain a patient-centric service culture.
• Hire and train support staff; conduct annual reviews.
• Verify dental benefits and manage check-in/out processes.
• Explain treatment plans to patients.
• Collect payments, co-pays, and deductibles.
• Oversee patient scheduling per goals.
• Create insurance claims and pre-authorizations.
• Pull patient charts for future appointments.
• Perform other duties as assigned.

Skills

Managerial experience

Dental Assistant experience

Customer service

Tools

ADP Workforce

Dentrix

Eaglesoft

Job description

Dental Dreams in Highland, California seeks an Office Manager with managerial dental practice experience to lead front and back-office operations, drive patient relations, and support Dentists and staff.

The role focuses on achieving operational goals, managing employee relations, and supervising scheduling, benefits verification, payments, and treatment plan presentations, with growth opportunities and a comprehensive benefits package.