Dental Office Manager: Leadership, Growth and Bonus

Peak Dental Services; Denver (CO); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Monthly bonus opportunities based on绩效

Bilingual in Spanish is a plus

Job summary

Peak Dental Services is seeking a dynamic Dental Office Manager to lead patient-centered operations in Denver. You will supervise onboarding, training, and performance management to create a positive, collaborative workplace and ensure exceptional care and service.

The role emphasizes managing patient scheduling, insurance verification, dental claims, and OSHA/HIPAA compliance while driving efficiency and profitability. Bilingual in Spanish is a plus as we serve a diverse community.

Qualifications

• Proven experience as an Office Manager or in a similar managerial role in a dental or healthcare setting.
• Strong leadership, communication, and organizational skills.
• Ability to manage budgets, analyze financial reports, and track key performance metrics.
• Proficiency in office management software, including practice management systems, Excel, and Word.
• Denticon or any other PMS Software experience is a plus.

Responsibilities

• Deliver exceptional customer service, ensuring a 'wow-level' patient experience at every touchpoint.
• Build rapport with patients to facilitate comprehensive dental care acceptance.
• Present treatment plans and financing options, ensuring patients understand their options and costs.
• Oversee the implementation of office protocols that enhance patient satisfaction and streamline operations.
• Resolve patient concerns effectively and ensure consistent, high-quality care.
• Develop and manage the office’s annual budget to ensure profitability.
• Monitor and report on key performance metrics, providing insights to the management team.
• Ensure adherence to cash management, accounting protocols, and other financial procedures.
• Optimize office operations by managing schedules, coordinating staff meetings, and maintaining office supply inventories.
• Lead, train, and develop office staff to meet company standards.
• Conduct semi-annual performance reviews and provide ongoing training and professional development.
• Foster a positive office culture that promotes teamwork, accountability, and a great place to work.
• Coordinate staffing schedules, manage time-off requests, and ensure appropriate coverage for all roles.
• Assist in the launch and stabilization of new offices, including hiring staff, establishing protocols, and ensuring smooth operations.
• Support the recruitment and onboarding of new doctors, ensuring they are integrated into the practice effectively.

Skills

Leadership

Team building

Operational excellence

Communication

Budget management

Customer service

Tools

Practice management software

Denticon

Excel

Word

Job description

Peak Dental Services is seeking a dynamic Dental Office Manager to lead patient-centered operations in Denver. You will supervise onboarding, training, and performance management to create a positive, collaborative workplace and ensure exceptional care and service.

The role emphasizes managing patient scheduling, insurance verification, dental claims, and OSHA/HIPAA compliance while driving efficiency and profitability. Bilingual in Spanish is a plus as we serve a diverse community.