Dental Office Manager: Lead Team & Patient Experience

Smile Brands Inc.; Jacksonville (IL); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

HSA

Telemedicine

FSA

Life insurance

Disability insurance

Employee discounts

401k

Pet insurance

Job summary

Smile Brands Inc. is seeking an experienced Dental Office Manager to lead day-to-day operations and support the clinical team. You will drive patient experience, oversee scheduling, and manage office resources to optimize performance.

The role requires strong leadership, communication, and a patient-first mindset to foster a collaborative, efficient practice environment. This on-site position offers a competitive salary and benefits.

Qualifications

• Minimum 1+ year managing or leading a dental office.
• Strong communication and interpersonal skills.
• Knowledge of dental terminology and daily practice operations.

Responsibilities

• Lead the day-to-day operations of the dental office and ensure excellent patient experience.
• Partner with dentist and clinical team to support practice goals and growth.
• Coach and develop the office team with a collaborative culture.
• Oversee patient scheduling and optimize office productivity.
• Monitor practice performance including production and collections; identify improvements.

Skills

Leadership

Team leadership

Communication

Interpersonal skills

Scheduling

Problem-solving

Organizational skills

Patient-centric

Job description

Smile Brands Inc. is seeking an experienced Dental Office Manager to lead day-to-day operations and support the clinical team. You will drive patient experience, oversee scheduling, and manage office resources to optimize performance.

The role requires strong leadership, communication, and a patient-first mindset to foster a collaborative, efficient practice environment. This on-site position offers a competitive salary and benefits.