Dental Office Operations Lead

ProSmile Holdings, LLC; North Brunswick Township (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

ProSmile Holdings, LLC in North Brunswick, NJ is seeking an experienced Assistant Office Manager to oversee dental office operations, patient flow, and staff performance. You will coordinate scheduling, supervise front desk staff, and partner with HR to recruit, hire, and discipline as needed.

This role requires leadership, strong communication, and a hands-on approach to maintain cash flow and patient satisfaction across the practice, while ensuring compliance with policies and procedures.

Qualifications

• High School diploma or higher; dental front desk knowledge preferred.
• Previous dental office management experience preferred.
• Working knowledge of dental front desk duties and responsibilities.

Responsibilities

• Acts as liaison between office and Corporate, providing leadership.
• Supervises treatment support systems and patient flow sequencing.
• Evaluates work performance of subordinates and mentors, counsels and disciplines when needed.
• Performs Front Desk Supervisor, Specialty/Financial Coordinator and Receptionist duties as required.
• Coordinates staff meetings times and agenda; oversees scheduling and deposits.
• Addresses and resolves patient complaints; maintains insurance claims knowledge.
• Onboard new employees and assists HR with recruitment and termination.
• Ensures adherence to Policies and Procedures; communicates changes to staff.
• Oversees daily closeout functions and end-of-month coordination with Corporate.

Skills

Staff supervision

Leadership

Scheduling

Communication

HR coordination

Problem solving

Education

High School diploma

Job description

ProSmile Holdings, LLC in North Brunswick, NJ is seeking an experienced Assistant Office Manager to oversee dental office operations, patient flow, and staff performance. You will coordinate scheduling, supervise front desk staff, and partner with HR to recruit, hire, and discipline as needed.

This role requires leadership, strong communication, and a hands-on approach to maintain cash flow and patient satisfaction across the practice, while ensuring compliance with policies and procedures.