Dental Office Manager: Lead Operations & Patient Care

ADP, Inc.; San Jacinto (CA); On-site; USD 28,000 - 32,000; Full time

Job summary

ADP, Inc. in California seeks a Dental Office Manager to oversee daily administrative functions, supervise front office staff, and maintain high patient satisfaction.

You will manage scheduling, billing, HIPAA compliance, and coordinate with dental professionals and vendors to ensure smooth operations. The role requires 3+ years in dental office management, knowledge of dental terminology, insurance billing, and EHR systems, plus proficiency with practice management software and MS Office.

Qualifications

• High school diploma or equivalent; Associate’s or Bachelor’s degree in healthcare administration or related field preferred.
• Minimum of 3 years experience in dental office management or a similar healthcare administrative role.
• Strong knowledge of dental terminology, insurance billing, and electronic health record (EHR) systems.
• Proficiency with practice management software and Microsoft Office Suite.
• Excellent organizational, communication, and leadership skills.

Responsibilities

• Manage daily office operations including scheduling, billing, and record keeping to ensure efficient workflow.
• Supervise, train, and evaluate front office and administrative staff to maintain high performance and professional standards.
• Oversee patient communications, addressing inquiries and resolving concerns to enhance patient satisfaction and retention.
• Ensure compliance with healthcare laws, insurance policies, and dental practice regulations, including HIPAA requirements.
• Coordinate with dental professionals and external vendors to maintain office supplies, equipment, and facility maintenance.
• Prepare financial reports, manage budgets, and monitor accounts receivable and payable to support fiscal responsibility.
• Implement and improve office policies and procedures to optimize operational efficiency and patient experience.

Skills

Dental terminology

Insurance billing

EHR systems

Practice management software

Microsoft Office Suite

Leadership

Communication skills

Organizational skills

Staff supervision

Education

Healthcare admin degree

Tools

Practice management software

MS Office

Job description

ADP, Inc. in California seeks a Dental Office Manager to oversee daily administrative functions, supervise front office staff, and maintain high patient satisfaction.

You will manage scheduling, billing, HIPAA compliance, and coordinate with dental professionals and vendors to ensure smooth operations. The role requires 3+ years in dental office management, knowledge of dental terminology, insurance billing, and EHR systems, plus proficiency with practice management software and MS Office.