Dental Office Manager — Lead Ops & Patient Experience

Ideal-Dental; South Carolina; On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental benefits for family

Paid holidays

Paid Time Off

401K

Employee scholarship program

Job summary

Ideal Dental seeks an experienced Dental Office Manager to oversee day-to-day operations, ensuring smooth patient flow and strong team coordination. You will manage scheduling, billing accuracy, and contribute to a positive patient experience.

Requirements include 2+ years in dental office management, a high school diploma, and proven leadership and communication skills. Occasional travel to DeNovo offices is expected to support growth and integration initiatives.

Qualifications

• Minimum 2 years of management experience, preferably in a dental setting.
• Strong customer service and communication skills.
• Proven leadership abilities and ability to motivate a team.
• Willingness to travel to DeNovo offices as needed.

Responsibilities

• Oversee daily operations of the dental office including patient flow and team coordination.
• Deliver exceptional patient service and resolve issues to ensure a positive experience.
• Develop and manage the dental team, providing mentorship and professional development.
• Foster a constructive work environment that aligns with company culture.
• Create and manage staff schedules for optimal coverage and productivity.
• Audit patient accounts for accuracy and manage billing records.
• Guide treatment plans and help patients understand options and costs.
• Track office performance through daily and monthly reports.
• Support office needs and assist with integration of DeNovo offices as required.

Skills

Management experience

Dental experience

Customer service

Leadership

Communication

Multi-tasking

Travel readiness

Education

High school diploma or equivalent

Job description

Ideal Dental seeks an experienced Dental Office Manager to oversee day-to-day operations, ensuring smooth patient flow and strong team coordination. You will manage scheduling, billing accuracy, and contribute to a positive patient experience.

Requirements include 2+ years in dental office management, a high school diploma, and proven leadership and communication skills. Occasional travel to DeNovo offices is expected to support growth and integration initiatives.