Dental Office Manager: Lead Growth & Patient Experience

Gold Coast Dental; Santa Clarita (CA); On-site; USD 44,000 - 50,000; Full time

Benefits offered by this job

Health and Dental Insurance

Retirement Plan

Monthly Bonuses

Paid Time Off

Job summary

Gold Coast Dental in Santa Clarita, CA, seeks an experienced Office Manager to lead daily operations, patient experience, and financial performance of the practice. You will partner with doctors and leadership to optimize workflow, staffing, and systems, while driving growth in general dentistry, hygiene, and specialty services.

The ideal candidate has 3–5 years in dental office management, strong KPIs, budgeting, and a track record of building a high-performing team. Spanish is a plus.

Qualifications

• 3–5 years of dental office management experience.
• Strong understanding of dental office operations, scheduling, insurance, billing, and collections.
• Experience with Open Dental Software is a plus.
• Proven leadership with ability to motivate and develop a team.
• Excellent organizational, communication, and problem-solving skills.
• Ability to build relationships with patients and staff.
• Spanish language proficiency is a plus.

Responsibilities

• Oversee the day-to-day operations of the dental office and ensure the practice runs smoothly and efficiently.
• Drive growth in general dentistry, hygiene, specialty services, production, and collections.
• Monitor key performance metrics and hold the team accountable for achieving practice goals.
• Review financial and operational reports and identify opportunities for improvement.
• Manage billing, collections, insurance processes, and accounts receivable.
• Ensure accurate financial reporting and support the practice in achieving monthly and annual financial goals.
• Maintain a clean, organized, safe, and welcoming office environment.
• Oversee office supplies, equipment, facilities, and vendor relationships.
• Ensure compliance with HIPAA, OSHA, Dental Board regulations, and insurance requirements.
• Lead efforts to improve patient satisfaction and resolve patient concerns professionally and effectively.
• Create and maintain efficient systems and workflows that improve both the patient and employee experience.
• Work closely with doctors and leadership to identify opportunities to expand services and increase practice performance.

Skills

Leadership

KPIs tracking

Budgeting

Communication

Problem-solving

Organizational skills

Team building

Ownership

Independence

Spanish

Tools

Open Dental Software

Job description

Gold Coast Dental in Santa Clarita, CA, seeks an experienced Office Manager to lead daily operations, patient experience, and financial performance of the practice. You will partner with doctors and leadership to optimize workflow, staffing, and systems, while driving growth in general dentistry, hygiene, and specialty services.

The ideal candidate has 3–5 years in dental office management, strong KPIs, budgeting, and a track record of building a high-performing team. Spanish is a plus.