Dental Office Manager: Lead Patient Experience & Growth

Sonrava Health; Covina (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,

Paid time Off

401(k)

Employee Assistance Program

Job summary

Sonrava Health in Covina, CA is seeking a Dental Office Manager to lead day-to-day operations, supporting doctors and staff while developing the practice and delivering an exceptional patient experience.

The role emphasizes coordination of patient flow, insurance verification, payment collection, and collaboration with providers, with a focus on compliant operations and growth through local marketing initiatives.

Qualifications

• Minimum of high school diploma or equivalent; bachelor’s degree preferred.
• 2+ years of leadership/management experience; dental experience preferred.
• Strong communication and customer service skills to deliver an exceptional experience.
• Proven leadership abilities, relationship building skills and team motivation.
• Excellent multi-tasking and organizational skills.

Responsibilities

• Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
• Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
• Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
• Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
• Ensure compliance with health and safety regulations
• Travel as needed for training and to perform job functions

Skills

Leadership/Management

Communication

Customer Service

Team Motivation

Organization

Multitasking

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Sonrava Health in Covina, CA is seeking a Dental Office Manager to lead day-to-day operations, supporting doctors and staff while developing the practice and delivering an exceptional patient experience.

The role emphasizes coordination of patient flow, insurance verification, payment collection, and collaboration with providers, with a focus on compliant operations and growth through local marketing initiatives.