Dental Office Manager: Lead a Fast-Paced Care Team

Urgent-Dental-Center-; Indianapolis (IN); On-site; USD 60,000 - 90,000; Full time

Job summary

Urgent Dental Center & Family Dentistry (UDC) is seeking a Dental Office Manager to lead daily operations, build a strong team, and ensure exceptional patient care in a fast-paced setting.

The ideal candidate will balance scheduling, staffing, and office performance while maintaining high standards of compliance and patient experience. Saturday availability is required based on scheduling needs and operational demands.

Qualifications

• Experience leading a dental office or clinical team.
• Strong leadership, communication, and problem-solving skills.
• Operational knowledge of dental scheduling, insurance, and billing.
• Ability to manage multiple priorities in a fast-paced setting.
• Detail-oriented with solid organizational skills.
• Ability to coach and hold staff accountable.
• Willingness to work Saturdays as needed.

Responsibilities

• Oversee daily office operations to ensure efficiency and patient satisfaction.
• Lead, coach, and develop front office and clinical team members.
• Manage scheduling, staffing, and labor costs to meet operational goals.
• Monitor KPIs like production, collections, patient flow, and utilization.
• Ensure documentation, insurance processes, and financial protocols are followed.
• Maintain OSHA and HIPAA compliance.
• Communicate with regional leadership on performance and needs.
• Foster a positive team culture aligned with company values.

Skills

Leadership

Communication

Problem solving

Organizational skills

Staff development

Scheduling

Patient experience

Financial processes

OSHA/HIPAA knowledge

Team motivation

Tools

Dental PM Software

Job description

Urgent Dental Center & Family Dentistry (UDC) is seeking a Dental Office Manager to lead daily operations, build a strong team, and ensure exceptional patient care in a fast-paced setting.

The ideal candidate will balance scheduling, staffing, and office performance while maintaining high standards of compliance and patient experience. Saturday availability is required based on scheduling needs and operational demands.