Dental Office Manager: Lead Team & Patient Experience

DECA Dental Group; The Colony (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Monthly bonus potential

Medical insurance

Discounted dental benefits for the emp

Discounted dental benefits for the EMP

Job summary

Ideal Dental in the United States is seeking a Dental Office Manager to oversee day-to-day operations, ensure smooth patient flow, and maintain a positive office culture. You will manage staff schedules, handle patient service issues, and prepare daily and monthly reports to support growth.

The role requires at least 2 years of management experience, dental experience preferred, and a high school diploma. The team emphasizes compassionate care and innovative dental services, with benefits

Qualifications

• Minimum of 2 years of management experience, with dental experience preferred.
• High school diploma or equivalent.
• Strong communication and customer service skills.
• Proven leadership abilities and ability to motivate the team.
• Willingness to travel to new or acquired DeNovo offices.

Responsibilities

• Oversee Daily Operations: Ensure the dental office runs smoothly by managing all day-to-day activities, from patient flow to team coordination.
• Deliver Exceptional Patient Service: Address and resolve patient service issues with professionalism and care, ensuring every guest leaves with a positive experience.
• Develop and Manage Team: Lead, mentor, and support the dental team, providing opportunities for professional development while ensuring the team works collaboratively to achieve office goals.
• Foster Team Morale: Build and maintain a supportive, engaging work environment that aligns with our company culture and inspires the team to excel.
• Staff Scheduling: Create and manage efficient staff schedules, balancing office needs with team availability to ensure optimal coverage and productivity.
• Audit Patient Accounts: Review and verify patient accounts for accuracy, ensuring all billing and records are in top shape.
• Guide Treatment Plans: Present treatment options clearly and compassionately, assisting patients in overcoming financial barriers and helping them make informed decisions.
• Track Office Performance: Complete daily and monthly reports, analyzing key metrics to help drive office efficiency and growth.
• Support Office Needs: Take on additional duties as required, contributing to the overall success of the office in various capacities.
• Travel for DeNovo Offices: Be flexible and open to traveling to newly acquired DeNovo offices as needed to support their integration and ensure seamless operations.

Skills

Management experience (2+ years)

Education

High school diploma

Job description

Ideal Dental in the United States is seeking a Dental Office Manager to oversee day-to-day operations, ensure smooth patient flow, and maintain a positive office culture. You will manage staff schedules, handle patient service issues, and prepare daily and monthly reports to support growth.

The role requires at least 2 years of management experience, dental experience preferred, and a high school diploma. The team emphasizes compassionate care and innovative dental services, with benefits