Dental Office Manager: Lead Team & Elevate Patient Care

Familia Dental & Vivid Smiles; Espanola (NM); On-site; USD 50,000 - 65,000; Full time

Job summary

Familia Dental seeks an experienced Office Manager to oversee the full operation of a dental practice, collaborating with dentists and staff to provide excellent patient care and service. The role involves supervising a team, managing scheduling, and ensuring compliance with policies and HIPAA.

The ideal candidate will lead by example, handle staff development, and ensure smooth daily office activities while maintaining a high standard of patient experience.

Qualifications

• Experience in managing a dental office or healthcare setting.
• Bachelor's degree or equivalent preferred for administrative leadership.

Responsibilities

• Hire, train, develop, and mentor office staff including dental assistants and front desk personnel.
• Schedule staff to ensure high-quality patient care and service levels.
• Coordinate patient flow and oversee office operations and policies.
• Explain financing and payment options to patients and support insurance submissions.
• Lead staff meetings, conduct performance reviews, and ensure HIPAA compliance.
• Maintain inventory and ensure a clean, organized office workspace.
• Resolve patient and staff concerns and drive daily/weekly goals.

Skills

Customer service

Detail oriented

Microsoft Office

Google Suite

Interpersonal skills

Time management

Dental software

Leadership

Communication

Problem solving

Education

Bachelor's Degree preferred

Tools

Denticon

Job description

Familia Dental seeks an experienced Office Manager to oversee the full operation of a dental practice, collaborating with dentists and staff to provide excellent patient care and service. The role involves supervising a team, managing scheduling, and ensuring compliance with policies and HIPAA.

The ideal candidate will lead by example, handle staff development, and ensure smooth daily office activities while maintaining a high standard of patient experience.