Dental Office Manager — Launch a New Location

Forestfamily; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Paid time off

401(k)

Bonus opportunities

Job summary

Forest Family Dentistry in Austin is opening a new location and seeking an experienced Office Manager to shape culture, build a strong team, and ensure every patient feels welcomed and cared for from the moment they walk through our doors.

You will lead daily operations, recruit and coach staff, and create an elevated patient experience rooted in hospitality and personalized service. You will also monitor metrics, optimize workflows, and partner with leadership to bring this new location to life.

Qualifications

• Minimum three years of dental office experience.
• Experience in team leadership or staff management.
• Solid understanding of dental terminology, ADA coding.
• Experience with patient service, scheduling, and front-office operations.
• Knowledge of dental insurance and benefit coordination.
• Strong computer and organizational skills.
• Understanding of HIPAA and patient data management.
• Excellent communication and relationship-building skills.

Responsibilities

• Lead the daily operations of the practice and create a positive, collaborative environment for the entire team.
• Build, support, and develop a high-performing team through thoughtful hiring, onboarding, coaching, and performance management.
• Create an elevated patient experience rooted in hospitality, compassion, attention to detail, and personalized service.
• Build lasting patient relationships and address questions or concerns with professionalism, confidence, and care.
• Help patients understand their treatment and financial options through clear, comfortable conversations.
• Monitor practice performance, key metrics, scheduling, case acceptance, collections, and overall productivity.
• Identify opportunities to improve workflows, efficiency, patient retention, and practice growth.
• Oversee front-office systems, team schedules, supplies, equipment coordination, and other non-clinical operational needs.
• Partner with doctors and leadership to bring the vision for this new location to life.

Skills

Dental experience

Team leadership

ADA coding

Front-office operations

Insurance coordination

HIPAA knowledge

Communication skills

Computer skills

Job description

Forest Family Dentistry in Austin is opening a new location and seeking an experienced Office Manager to shape culture, build a strong team, and ensure every patient feels welcomed and cared for from the moment they walk through our doors.

You will lead daily operations, recruit and coach staff, and create an elevated patient experience rooted in hospitality and personalized service. You will also monitor metrics, optimize workflows, and partner with leadership to bring this new location to life.