Dental Office Manager — Growth & Multi-Location Leader

Sameh Soliman Dental Corporation; Norco (CA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Job summary

Dental Lyfe Studio - Your Dental Home in Norco, CA is seeking an experienced Dental Office Manager to lead daily operations, team performance, patient experience, and practice growth. This hands-on leadership role requires 5+ years of dental-office experience, strong scheduling, treatment coordination, and financial workflows, including PPO/Medi-Cal verification.

CareStack and CareRevenue experience is highly valued, and bilingual English/Spanish is strongly preferred.

Qualifications

• 5+ years of dental-office experience required.
• Dental management or team-lead experience strongly preferred.
• Proven ability to lead, coach, and hold a team accountable.
• Strong knowledge of dental scheduling, treatment coordination, collections, and patient finances.
• Knowledge of PPO dental insurance, benefit verification, and treatment estimates.
• Understanding of dental terminology, CDT codes, and treatment sequencing.
• CareStack or Denticon experience highly valued.
• Strong communication, organization, problem-solving, and follow-through.
• Bilingual English/Spanish strongly preferred.

Responsibilities

• Lead daily practice operations and front/back-office workflows.
• Coach, train, schedule, and hold team members accountable.
• Lead daily huddles and ensure priorities and follow-ups are completed.
• Maintain productive doctor and hygiene schedules and minimize openings.
• Monitor treatment follow-up, case acceptance, unscheduled treatment, recall, and reactivation.
• Oversee patient financial coordination, collections, balances, and financing workflows.
• Ensure accurate PPO and Medi-Cal benefit verification and treatment estimates.
• Monitor patient experience and professionally resolve concerns.
• Track KPIs to improve production, collections, scheduling, retention, and efficiency.
• Maintain accurate systems and workflows in CareStack and CareRevenue.
• Coordinate with doctors, clinical staff, leadership, and revenue-cycle partners.
• Support recruiting, onboarding, training, performance management, and team development.
• Implement consistent policies, systems, workflows, and accountability standards.
• Help develop scalable systems as the organization grows.

Skills

Leadership

Team coaching

Scheduling

Patient finance

Bilingual English/Spanish

Communication

Problem-solving

Accountability

Tools

CareStack

CareRevenue

Denticon

Job description

Dental Lyfe Studio - Your Dental Home in Norco, CA is seeking an experienced Dental Office Manager to lead daily operations, team performance, patient experience, and practice growth. This hands-on leadership role requires 5+ years of dental-office experience, strong scheduling, treatment coordination, and financial workflows, including PPO/Medi-Cal verification.

CareStack and CareRevenue experience is highly valued, and bilingual English/Spanish is strongly preferred.