Senior Dental Treatment Coordinator — Front‑Office Leader

SAMEH SOLIMAN DENTAL CORPORATION; Norco (CA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Tuition assistance

Job summary

Dental Lyfe Studio is a modern, privately owned, multi-specialty dental practice in Norco, CA seeking an Experienced Dental Treatment Coordinator for our private, multi-specialty office. This is not an entry-level receptionist role.

Candidates must have 3+ years of dental front-office experience and hands-on treatment coordination. You will own treatment presentation, case acceptance, patient finances, dental insurance, and scheduling while supporting a productive front office.

Qualifications

• 3+ years dental front-office experience REQUIRED
• Dental treatment-plan presentation/coordination experience REQUIRED
• Experience with case acceptance, patient finances, and treatment follow-up
• Knowledge of PPO dental insurance, benefit verification, and treatment estimates
• Familiarity with dental terminology, CDT codes, and treatment sequencing

Responsibilities

• Present comprehensive and multi-phase treatment plans and explain treatment sequencing, insurance estimates, and patient costs
• Drive case acceptance through education, communication, and consistent follow‑up
• Follow up on pending/unscheduled treatment and convert accepted treatment into appointments
• Discuss financing through CareCredit, Cherry, Sunbit, and available payment options
• Verify PPO and Medi‑Cal dental benefits and prepare accurate treatment estimates
• Collect copays, deposits, balances, and treatment payments
• Maintain productive doctor/hygiene schedules and proactively fill openings
• Manage ASAP/short-call, recall, reactivation, and unscheduled‑treatment opportunities
• Coordinate specialty treatment, referrals, and patient follow‑up
• Support check‑in/out and patient phone/text communication
• Maintain accurate records in CareStack
• Participate in huddles and coordinate with doctors, clinical staff, management, and our revenue‑cycle team
• Support front‑office workflow, team accountability, training, and patient experience

Skills

Front-office experience

Treatment coordination

Bilingual English/Spanish

Tools

CareStack

Denticon

Job description

Dental Lyfe Studio is a modern, privately owned, multi-specialty dental practice in Norco, CA seeking an Experienced Dental Treatment Coordinator for our private, multi-specialty office. This is not an entry-level receptionist role.

Candidates must have 3+ years of dental front-office experience and hands-on treatment coordination. You will own treatment presentation, case acceptance, patient finances, dental insurance, and scheduling while supporting a productive front office.