Dental Office Manager: Lead Multi-Location Growth

Socket.dev; Norco (CA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Job summary

Dental Lyfe Studio – Your Dental Home in Norco, CA is seeking an experienced Dental Office Manager to lead daily operations, team performance, patient experience, and practice growth.

This hands-on leadership role requires 5+ years in dental offices, with expertise in scheduling, treatment coordination, collections, PPO/Medi-Cal workflows, and staff development. You will implement scalable processes across locations to drive performance.

Qualifications

• 5+ years of dental-office experience required.
• Dental management or team-lead experience preferred.
• Ability to lead, coach, and hold a team accountable.
• Strong knowledge of scheduling, treatment coordination, and patient finances.
• Familiarity with PPO dental insurance, benefit verification, and treatment estimates.
• Understanding of dental CDT codes and treatment sequencing.
• CareStack or Denticon experience valued.
• Strong communication and organization.
• Bilingual English/Spanish preferred.

Responsibilities

• Lead daily practice operations and front- and back-office workflows.
• Coach, train, schedule, and hold team accountable.
• Lead daily huddles and manage priorities and follow-ups.
• Maintain productive doctor and hygiene schedules and minimize openings.
• Monitor treatment follow-up, case acceptance, and reactivation.
• Oversee patient financial coordination, collections, balances, and financing workflows.
• Ensure accurate PPO and Medi-Cal benefit verification and treatment estimates.
• Monitor patient experience and resolve concerns.
• Track KPIs to improve production, collections, scheduling, retention, and efficiency.
• Maintain accurate systems and workflows in CareStack and CareRevenue.
• Coordinate with doctors, clinical staff, leadership, and revenue-cycle partners.
• Support recruiting, onboarding, training, performance management, and team development.
• Implement consistent policies, systems, workflows, and accountability standards.
• Help develop scalable systems as the organization grows.

Skills

Team leadership

Office operations

Scheduling

Treatment coordination

Collections & patient finances

PPO/Medi-Cal familiarity

CareStack/Denticon familiarity

Bilingual English/Spanish

KPI tracking

Tools

CareStack

Denticon

Job description

Dental Lyfe Studio – Your Dental Home in Norco, CA is seeking an experienced Dental Office Manager to lead daily operations, team performance, patient experience, and practice growth.

This hands-on leadership role requires 5+ years in dental offices, with expertise in scheduling, treatment coordination, collections, PPO/Medi-Cal workflows, and staff development. You will implement scalable processes across locations to drive performance.