Dental Office Manager Norco CA

Socket.dev; Norco (CA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Job summary

Dental Lyfe Studio – Your Dental Home in Norco, CA is seeking an experienced Dental Office Manager to lead daily operations, team performance, patient experience, and practice growth.

This hands-on leadership role requires 5+ years in dental offices, with expertise in scheduling, treatment coordination, collections, PPO/Medi-Cal workflows, and staff development. You will implement scalable processes across locations to drive performance.

Qualifications

• 5+ years of dental-office experience required.
• Dental management or team-lead experience preferred.
• Ability to lead, coach, and hold a team accountable.
• Strong knowledge of scheduling, treatment coordination, and patient finances.
• Familiarity with PPO dental insurance, benefit verification, and treatment estimates.
• Understanding of dental CDT codes and treatment sequencing.
• CareStack or Denticon experience valued.
• Strong communication and organization.
• Bilingual English/Spanish preferred.

Responsibilities

• Lead daily practice operations and front- and back-office workflows.
• Coach, train, schedule, and hold team accountable.
• Lead daily huddles and manage priorities and follow-ups.
• Maintain productive doctor and hygiene schedules and minimize openings.
• Monitor treatment follow-up, case acceptance, and reactivation.
• Oversee patient financial coordination, collections, balances, and financing workflows.
• Ensure accurate PPO and Medi-Cal benefit verification and treatment estimates.
• Monitor patient experience and resolve concerns.
• Track KPIs to improve production, collections, scheduling, retention, and efficiency.
• Maintain accurate systems and workflows in CareStack and CareRevenue.
• Coordinate with doctors, clinical staff, leadership, and revenue-cycle partners.
• Support recruiting, onboarding, training, performance management, and team development.
• Implement consistent policies, systems, workflows, and accountability standards.
• Help develop scalable systems as the organization grows.

Skills

Team leadership

Office operations

Scheduling

Treatment coordination

Collections & patient finances

PPO/Medi-Cal familiarity

CareStack/Denticon familiarity

Bilingual English/Spanish

KPI tracking

Tools

CareStack

Denticon

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance

Dental Office Manager – Leadership & Multi-Location Growth

Norco, CA | Full-Time | In-Person

Job Summary

Dental Lyfe Studio – Your Dental Home is seeking an experienced Dental Office Manager to lead daily operations, team performance, patient experience, and practice growth.

This is a hands-on leadership position for someone who understands how a successful dental practice operates, including team leadership, scheduling, treatment coordination, collections, insurance workflows, patient experience, and operational accountability.

5+ years of dental-office experience is required. Experience as a Dental Office Manager, Assistant Manager, Front Office Lead, Senior Treatment Coordinator, or comparable dental leadership role is strongly preferred.

We value candidates seeking a long-term dental home where measurable performance, increased responsibility, and professional growth are recognized and rewarded.

Responsibilities

• Lead daily practice operations and efficient front- and back-office workflows
• Manage, coach, train, schedule, and hold team members accountable
• Lead daily huddles and ensure priorities and follow-ups are completed
• Maintain productive doctor and hygiene schedules and minimize openings
• Monitor treatment follow-up, case acceptance, unscheduled treatment, recall, and reactivation
• Oversee patient financial coordination, collections, balances, and financing workflows
• Ensure accurate PPO and Medi-Cal Dental benefit verification and treatment estimates
• Monitor patient experience and professionally resolve concerns
• Track KPIs to improve production, collections, scheduling, retention, and efficiency
• Maintain accurate systems and workflows in CareStack and CareRevenue
• Coordinate with doctors, clinical staff, leadership, and revenue-cycle partners
• Support recruiting, onboarding, training, performance management, and team development
• Implement consistent policies, systems, workflows, and accountability standards
• Help develop scalable systems as the organization grows

Qualifications

• 5+ years of dental-office experience REQUIRED
• Dental management, assistant management, or team-lead experience strongly preferred
• Proven ability to lead, coach, and hold a team accountable
• Strong knowledge of dental scheduling, treatment coordination, collections, and patient finances
• Knowledge of PPO dental insurance, benefit verification, and treatment estimates
• Understanding of dental terminology, procedures, CDT codes, and treatment sequencing
• Dental PMS experience required; CareStack or Denticon highly valued
• Strong communication, organization, problem-solving, and follow-through
• Comfortable being accountable to measurable practice goals
• Bilingual English/Spanish strongly preferred

Performance & Growth

We are building for the long term and want a manager who wants to grow with us.

Performance is evaluated using measurable results including schedule utilization, collections, treatment follow-through, case acceptance, patient experience, team performance, workflow execution, and achievement of practice goals.

Strong performance may lead to increased compensation, expanded leadership responsibilities, and opportunities to support operations across multiple practice locations.

Our goal is a fair and rewarding compensation structure that recognizes results, increased responsibility, professional development, and long-term contribution.

Dental Lyfe Studio – Your Dental Home 3591 Hamner Ave, Suite D, Norco, CA 92860