Dental Office Manager

United Dental Corporation; Phoenix (AZ); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k) with 4% match

Paid Time Off & 7 Paid Holidays

Employee Assistance Program

Voluntary Benefits

All PPE Provided

Continuing Education

Job summary

All Smiles Dental Care in Phoenix, AZ seeks a full-time Dental Office Manager to lead the front desk of a busy general and cosmetic practice in the Arcadia area.

You will supervise scheduling, patient flow, billing, and team operations, partnering with clinicians to ensure a smooth patient experience. The role is Monday–Friday with a $30/hour starting rate based on experience.

Qualifications

• Previous dental office management experience with a proven track record of meeting performance goals
• Strong leadership skills with the ability to motivate and hold your team accountable
• Excellent communication, organization, and problem-solving abilities
• Tech-savvy with practice management software (knowledge of [software name] a plus)
• A patient-first mindset paired with a business-oriented approach

Responsibilities

• Lead the front office team to deliver a seamless, warm, and professional patient experience
• Monitor and manage key performance indicators daily, taking action to address gaps
• Coach team members on best practices for scheduling, collections, and patient follow-up
• Partner with clinical staff to ensure optimal patient flow and care quality
• Proactively re-engage past-due patients and activate pending treatment plans

Skills

Dental office management

Leadership

Communication

Organization

Problem-solving

Tech-savvy

Tools

Practice management software

Job description

Job Title: Full-Time Dental Office Manager

Location: Phoenix, AZ - Arcadia District

Address: 4726 E. Thomas Road, Phoenix, AZ 85018

Compensation: $30/hour - based on experience

Schedule: Monday - Friday

Step into a well-established practice and help run it at its best.

All Smiles Dental Care is looking for an organized, people-first Office Manager to lead the day-to-day operations of a busy, patient-focused general and cosmetic dental practice in the heart of the Arcadia District.

With 40 years of combined clinical experience behind our team and a loyal patient base spanning South Scottsdale, Ingleside, and Osborn, this is a practice with deep community roots and room to keep growing.

You will oversee scheduling, patient flow, insurance and billing coordination, and team operations - working closely with our staff to keep the practice running smoothly and every patient's experience feeling warm and personal.

Why You'll Love This Role

• A supportive team environment that values growth, integrity, and efficiency
• The chance to truly own the numbers that drive our success
• We believe success comes from both happy patients and healthy KPIs. You'll play a key role in helping us excel at the metrics that matter most - over-the-counter collections, reappointment rates, minimizing cancellations, treatment plan acceptance, and new patient growth

What You'll Do

• Lead the front office team to deliver a seamless, warm, and professional patient experience
• Monitor and manage key performance indicators daily, taking action to address gaps
• Coach team members on best practices for scheduling, collections, and patient follow-up
• Partner with clinical staff to ensure optimal patient flow and care quality
• Proactively re-engage past-due patients and activate pending treatment plans

Requirements

What We're Looking For

• Previous dental office management experience with a proven track record of meeting performance goals
• Strong leadership skills with the ability to motivate and hold your team accountable
• Excellent communication, organization, and problem-solving abilities
• Tech-savvy with practice management software (knowledge of [software name] a plus)
• A patient-first mindset paired with a business-oriented approach

Benefits

What You'll Get

Employees regularly scheduled for 30+ hours/week are eligible for a full benefits package:

• Medical, Dental & Vision - coverage that takes care of you the way you take care of our patients
• 401(k) with 4% match - because your future deserves a plan too
• Paid Time Off & 7 Paid Holidays - recharge and come back ready
• Employee Assistance Program - free, confidential counseling and support whenever you need it
• Voluntary Benefits - pet insurance, identity theft protection, and more
• All PPE Provided - a safe, compliant workplace, no exceptions
• Continuing Education - we invest in your growth, not just your role