Dental Office Manager

Mindy Thompson, DDS PLLC; Nashville (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Bonus opportunities

Benefits package available

Supportive work environment

Opportunity for long-term growth

Job summary

Mindy Thompson, DDS PLLC in Nashville, TN seeks an experienced Dental Office Manager to lead daily operations in a new office environment. Ideal candidates will have strong dental management experience and excellent leadership abilities. Responsibilities include managing schedules, overseeing front office operations, and ensuring outstanding patient experiences. The position offers competitive compensation, bonuses, and long-term growth opportunities in a supportive team environment. Join us in providing patient-centered care with integrity and professionalism.

Qualifications

• Previous dental office management experience.
• Strong knowledge of dental insurance, treatment coordination, billing, scheduling, and accounts receivable.
• Ability to maintain composure and efficiency in a fast-paced environment.

Responsibilities

• Overseeing daily front office operations.
• Managing productive doctor and hygiene schedules.
• Creating an outstanding patient experience.

Skills

Dental office management experience

Communication skills

Leadership abilities

Organizational skills

Multitasking abilities

Customer service skills

Tools

Dentrix software

Job description

About Dr. Mindy Thompson

Dr. Mindy Thompson is seeking an experienced, professional, and highly motivated Dental Office Manager to help lead our growing private practice and support an exceptional patient experience in our new centrally located office by the Nashville Airport.

This is an exciting opportunity to join Dr. Mindy Thompson, a well-established, relationship-focused dentist with nearly 30 years of experience, as the practice transitions into a beautiful new office and expanded location. Unlike large corporate dental offices, our practice is privately owned and built around personalized care, strong patient relationships, integrity, and a close-knit team culture.

Our new office has been thoughtfully designed to create a welcoming, elevated experience for both patients and team members alike. We are looking for someone who is excited to help lead this transition and grow with the practice long-term.

We are seeking a confident leader who thrives in a fast-paced environment, enjoys building strong systems and team communication, and takes pride in helping a practice operate efficiently and successfully. The ideal candidate is organized, proactive, detail-oriented, positive, and able to balance leadership, patient care, and business operations with professionalism and warmth.

Responsibilities

• Overseeing daily front office operations and helping maintain smooth office flow
• Managing productive doctor and hygiene schedules while supporting schedule optimization
• Supporting practice growth, daily production goals, and overall office efficiency
• Leading and supporting front office team members with professionalism and positivity
• Assisting with team communication, accountability, and workflow organization
• Creating an outstanding patient experience from first contact through treatment completion
• Insurance verification, benefit breakdowns, and financial coordination
• Reviewing treatment estimates, patient financial responsibilities, and payment arrangements
• Managing insurance claims, denials, appeals, and accounts receivable
• Posting insurance and patient payments accurately
• Monitoring patient accounts, outstanding balances, and collections follow-up
• Assisting with operational systems, policies, and practice organization
• Monitoring employee timekeeping and reviewing time clock records
• Working closely with Dr. Thompson and the clinical team to support long-term practice goals
• Helping foster a positive, supportive, team-oriented office culture

Qualifications

• Previous dental office management experience
• Strong knowledge of dental insurance, treatment coordination, billing, scheduling, and accounts receivable
• Excellent communication and customer service skills
• Strong leadership, organizational, and multitasking abilities
• Professional, dependable, adaptable, and solution-oriented
• Ability to maintain composure and efficiency in a fast-paced environment
• Experience with Dentrix software preferred

What We Offer

• Full-time position
• Competitive compensation based on experience
• Bonus opportunities
• Benefits package available
• Supportive, team-oriented work environment
• Opportunity for long-term growth within the practice
• Beautiful new office environment with modern technology and systems

At Mindy Thompson DDS, we believe in creating a positive experience not only for our patients, but also for our team. We value professionalism, kindness, integrity, teamwork, and genuine relationships. Several team members have been with the practice for many years, reflecting the supportive and loyal culture we strive to maintain.

If you are an experienced dental professional looking for a long-term opportunity in a modern, patient-centered, non-corporate practice, we would love to hear from you.