Dental Office Leader: Patient Experience & Practice Growth

Sonrava Health; Louisville (KY); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,

Paid time Off

401(k)

Employee Assistance Program

Job summary

Western Dental Services, Inc. is seeking a Dental Office Manager to lead our Louisville, KY practice in day-to-day operations, supporting doctors and staff to grow the practice while delivering an exceptional patient experience.

You will oversee patient experience, insurance verification, payments, and practice performance, collaborating with providers and staff. Travel for training may be required and healthcare benefits are provided.

Qualifications

• Minimum of high school diploma or equivalent; bachelor’s degree preferred.
• 2+ years of leadership/management experience, dental experience preferred.
• Strong communication and customer service skills to deliver an exceptional experience.
• Excellent multi-tasking and organizational skills.

Responsibilities

• Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment.
• Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance.
• Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly.
• Lead strategic local marketing initiatives that help drive brand awareness and new patient growth.
• Ensure compliance with health and safety regulations.
• Travel as needed for training and to perform job functions.

Skills

Leadership/Management

Communication

Customer Service

Organization

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Western Dental Services, Inc. is seeking a Dental Office Manager to lead our Louisville, KY practice in day-to-day operations, supporting doctors and staff to grow the practice while delivering an exceptional patient experience.

You will oversee patient experience, insurance verification, payments, and practice performance, collaborating with providers and staff. Travel for training may be required and healthcare benefits are provided.