Dental Office Front Desk & Admin Concierge

Heartland Dental LLC; Inver Grove Heights (MN); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Paid holidays

Paid time off

Daily Pay

Job summary

Metro Dentalcare Inver Grove Heights, MN is seeking a friendly Business Assistant to join our front desk team. In this role you will greet patients, manage front office tasks, answer phones, handle mail and emails, and help with scheduling and records using Dentrix.

You’ll work with multiple providers, file insurance claims, verify benefits, post payments, and discuss treatment options with patients. Our team emphasizes learning, collaboration and patient‑centered care, with competitive benefits

Qualifications

• Experience in fast-paced, customer-centric environments.
• Excellent communication and organizational skills.
• PHI awareness and HIPAA training knowledge.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and patient communications.
• Use Dentrix for scheduling and maintaining patient records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on benefits and payments.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to support office systems.

Skills

Customer service

Communication

Organizational skills

Tools

Dentrix

Job description

Metro Dentalcare Inver Grove Heights, MN is seeking a friendly Business Assistant to join our front desk team. In this role you will greet patients, manage front office tasks, answer phones, handle mail and emails, and help with scheduling and records using Dentrix.

You’ll work with multiple providers, file insurance claims, verify benefits, post payments, and discuss treatment options with patients. Our team emphasizes learning, collaboration and patient‑centered care, with competitive benefits