Patient Care Coordinator: Elevate Dental Experience

Affordable Care, LLC; Inver Grove Heights (MN); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Training

Group medical and dental insurance

Vision insurance

Life insurance

Flexible spending account

401(k)

Holidays and vacation

PTO

Ancillary benefits (hospital indemnity

accident insurance

critical illness insurance

Job summary

Affordable Dentures & Implants in Inver Grove Heights, MN is seeking a Dental Front Office professional to be the first contact for patients. You will welcome patients, manage check-in/out, scheduling, verify insurance, review treatment plans, explain financing, collect payments, and maintain EHR/EMR while coordinating with dentists, assistants, and the lab team for smooth patient flow.

Ideal candidates have dental front office or receptionist experience, knowledge of insurance verification, and

Qualifications

• High school diploma or equivalent required.
• Bilingual candidates are encouraged to apply.

Responsibilities

• Welcome patients and provide a warm, professional first impression.
• Manage patient check-in, check-out, appointment scheduling, confirmations, and recalls.
• Verify dental insurance benefits, eligibility, and pre-authorizations when applicable.
• Prepare and review dental treatment plans with patients.
• Explain treatment recommendations, estimated patient financial responsibility, and financing options.
• Collect co-pays, payments, and outstanding balances while maintaining accurate financial records.
• Maintain accounts receivable (A/R) and assist with patient billing and collections.
• Answer multi-line phones and respond to patient questions regarding appointments, treatment, insurance, and payments.
• Maintain electronic dental records (EHR/EMR), patient charts, consent forms, and HIPAA-compliant documentation.
• Coordinate communication between patients, dentists, dental assistants, and laboratory staff.
• Support daily office operations to ensure an efficient patient flow.

Skills

Dental front office

Treatment coordination

Patient scheduling

Dental insurance verification

Patient financing

Practice management software

Patient records maintenance

Customer service

Communication skills

Education

High school diploma

Tools

Dentrix

Eaglesoft

Open Dental

Curve Dental

Job description

Affordable Dentures & Implants in Inver Grove Heights, MN is seeking a Dental Front Office professional to be the first contact for patients. You will welcome patients, manage check-in/out, scheduling, verify insurance, review treatment plans, explain financing, collect payments, and maintain EHR/EMR while coordinating with dentists, assistants, and the lab team for smooth patient flow.

Ideal candidates have dental front office or receptionist experience, knowledge of insurance verification, and