Dental Office Concierge & Patient Experience Lead

Pds Health; Chino (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

401K

Paid time to volunteer in your local社区

Job summary

PDS Health in Chino, CA is seeking a friendly receptionist to be the first point of contact for patients and visitors. You will help patients check in, answer phones, and create a welcoming, efficient experience.

You will support front desk operations, post payments, schedule appointments, and maintain patient records with care. Strong communication and organization are essential in a fast-paced dental office.

Qualifications

• High School Diploma or GED required.
• Knowledge of office practices and patient insurances.
• Excellent communication and organizational abilities.

Responsibilities

• Greet patients and guests at the front desk in a warm, professional manner.
• Answer phones promptly and route calls to appropriate team members.
• Schedule appointments to keep providers' days productive.
• Post payments to patient accounts and maintain accurate records.
• Assist with patient check-in and registration processes.
• Ensure confidentiality and compliance with policy and regulations.

Skills

Communication skills

Customer service

Multitasking

Organizational skills

Teamwork

Professional demeanor

Education

High School Diploma or GED

Tools

Practice management system

Job description

PDS Health in Chino, CA is seeking a friendly receptionist to be the first point of contact for patients and visitors. You will help patients check in, answer phones, and create a welcoming, efficient experience.

You will support front desk operations, post payments, schedule appointments, and maintain patient records with care. Strong communication and organization are essential in a fast-paced dental office.