Dental Front Desk & Patient Experience Specialist

PDS Health; Santee (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

401K

Job summary

PDS Health in Santee, CA is seeking a friendly dental receptionist to welcome patients, answer calls, and coordinate visits. You will support the PPE process, ensure smooth patient flow, and maintain accurate registration and payments in the practice management system.

The ideal candidate has a high school diploma, strong communication skills, and a customer-focused mindset. This is a full-time, on-site role with benefits including health and retirement options.

Qualifications

• High School Diploma or GED required.
• Customer-facing experience preferred.
• Willingness to learn dental office processes.
• Ability to handle confidential patient information with discretion.

Responsibilities

• Greet patients and guests in a friendly, professional manner.
• Answer phones and coordinate appointments promptly and accurately.
• Post payments and manage patient accounts per policy.
• Ensure patients are registered correctly in the system and informed of visits.
• Schedule appointments to optimize daily provider productivity.
• Support PPE process to maintain a positive patient experience.
• Contribute to a smooth front desk workflow and team communication.

Skills

Office practices

Communication

Patient advocate

Process orientation

Financial acumen

Interpersonal skills

Time management

Detail oriented

Confidentiality

Team player

Education

High School Diploma or GED

Tools

Practice management system

Job description

PDS Health in Santee, CA is seeking a friendly dental receptionist to welcome patients, answer calls, and coordinate visits. You will support the PPE process, ensure smooth patient flow, and maintain accurate registration and payments in the practice management system.

The ideal candidate has a high school diploma, strong communication skills, and a customer-focused mindset. This is a full-time, on-site role with benefits including health and retirement options.