Front Desk & Patient Experience Lead

PDS Health; Oceanside (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

401K

Volunteer time off

Job summary

PDS Health in Oceanside, CA is seeking a Receptionist to warmly welcome patients and guests, manage check-in, and support the front office. You will ensure accurate patient information and coordinate with back-office staff to maintain a smooth patient flow.

The role emphasizes excellent communication, confidentiality, and professional appearance in a fast-paced dental practice environment. Prior office experience is preferred.

Qualifications

• High School Diploma or GED required.
• Excellent communication and customer-service skills.
• Professional and friendly demeanor with patients and guests.

Responsibilities

• Greet patients and guests in person and on the phone, creating a welcoming experience.
• Schedule appointments to keep providers' days productive.
• Answer phones promptly and handle calls efficiently and courteously.

Skills

Office software

Customer service

Interpersonal communication

Time management

Discretion with patient records

Education

High School Diploma or GED

Tools

Practice management system

Job description

PDS Health in Oceanside, CA is seeking a Receptionist to warmly welcome patients and guests, manage check-in, and support the front office. You will ensure accurate patient information and coordinate with back-office staff to maintain a smooth patient flow.

The role emphasizes excellent communication, confidentiality, and professional appearance in a fast-paced dental practice environment. Prior office experience is preferred.