Front Desk & Patient Experience Specialist

Pds Health; Simi Valley (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid time off

Job summary

First Street Dental Group and Orthodontics in California is seeking a friendly receptionist to welcome patients, answer phones, schedule appointments and support the PPE (Perfect Patient Experience) and PFL (Patients for Life) initiatives.

You will manage patient registrations, payments, and front desk tasks with strong communication and organizational skills in a fast-paced dental office.

Qualifications

• High School Diploma or GED required.
• Experience in dentistry or medical front desk a plus.
• Strong communication and interpersonal skills.

Responsibilities

• Greet patients and guests warmly in person or over the phone.
• Schedule and manage appointments for multiple providers.
• Handle patient check-in/out and collect payments following policy.
• Answer calls promptly and navigate patient inquiries with professionalism.
• Maintain front desk checklist and ensure accurate patient records.

Skills

People skills

Phone etiquette

Front desk operations

Communication skills

Time management

Education

High School Diploma or GED

Tools

Practice management system

Job description

First Street Dental Group and Orthodontics in California is seeking a friendly receptionist to welcome patients, answer phones, schedule appointments and support the PPE (Perfect Patient Experience) and PFL (Patients for Life) initiatives.

You will manage patient registrations, payments, and front desk tasks with strong communication and organizational skills in a fast-paced dental office.