Dental Office Assistant

Mavensoft Technologies, LLC; Somerville (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

Division of Community Health Services (CHS) in Tennessee is hiring a Dental Public Health Office Assistant to support patient registration, scheduling, records management, and referrals across local dental clinics. This onsite position involves travel to Franklin, TN as needed.

Responsibilities include insurance verification, data entry, and ensuring excellent customer service while maintaining confidentiality in a fast-paced clinic setting.

Qualifications

• Requires high school diploma or equivalent.
• Two years of customer service and/or clerical office experience, or equivalent college coursework.
• Current driver’s license.
• Successful completion of a Tennessee Bureau of Investigation (TBI) background check.

Responsibilities

• Schedule appointments and conduct patient reminder and follow-up calls.
• Register patients and update demographic information.
• Verify eligibility for federal and state assistance programs.
• Enter data into healthcare management systems and maintain electronic records.
• Assist with insurance verification, prior authorizations, and referrals.
• Process payments and balance the cash drawer.
• Maintain patient confidentiality and communicate program requirements.
• Support efficient clinic operations and maintain a positive team environment.

Skills

Customer service

Clerical / data entry

Education

High school diploma or equivalent

Job description

Title: Dental Office Assistant

Location: Somerville, TN - Onsite

Location:Franklin, TN - Onsite

Duration: 7 Months Contract - W2 role

Job Overview

The Division of Community Health Services (CHS) is seeking a customer-focused and organized Dental Public Health Office Assistant to support daily operations at local health department dental clinics throughout Tennessee. Responsibilities include patient registration, appointment scheduling, records management, referral coordination, and providing excellent customer service. Regional travel may be required.

Key Responsibilities

• Schedule appointments and conduct patient reminder and follow-up calls.
• Register patients and update demographic information.
• Verify eligibility for federal and state assistance programs.
• Enter data into healthcare management systems and maintain electronic dental records.
• Assist with insurance verification, prior authorizations, and referrals.
• Process payments and balance the cash drawer.
• Maintain patient confidentiality and communicate program requirements.
• Support efficient clinic operations and maintain a positive team environment.

Minimum Qualifications

• High school diploma or equivalent.
• Two years of customer service and/or clerical office experience, or equivalent qualifying college coursework.
• Current driver's license.
• Successful completion of a Tennessee Bureau of Investigation (TBI) background check.

Preferred Qualifications

• Active Tennessee Registered Dental Assistant (RDA) license.
• Dental front office experience and knowledge of dental terminology, scheduling, and insurance coding.
• Strong communication, organizational, computer, and customer service skills.