- Consultant

COOLSOFT; Somerville (TN); Presencial; USD 21.000 - 26.000; Jornada completa

Descripción de la vacante

COOLSOFT is seeking a Dental Public Health Office Assistant in Somerville, TN. The role involves clerical duties in dental clinics, patient registration, scheduling, check-in/out, and coordination of referrals. Travel may be required within the region.

Responsibilities include managing appointments, updating demographic info, processing records, and assisting with insurance prior authorizations and clinic workflow. On-site work with potential for travel in the region.

Formación

• High School Diploma or equivalent and two years of full-time customer service delivery and/or clerical/office work.
• Current driver's license and Tennessee Bureau of Investigation background check required.

Responsabilidades

• Schedule and manage patient appointments
• Inform patients of visit requirements
• Collect and update demographic information for registration purposes
• Review documentation to determine eligibility for federal and state programs
• Input data into health department management information systems
• Interact with multiple computer software systems to input/receive information
• Process the cash drawer and balance to ensure fiscal responsibility
• Inform clients of their rights and responsibilities for participation in programs
• Obtain prior authorization per guidance before releasing medical information
• Assist in obtaining prior authorization from insurers by gathering and submitting documentation
• Compile appropriate forms for services requested to ensure efficient clinic flow
• Scanning and indexing records into the electronic dental record
• Maintain a positive, constructive, and cooperative work environment

Conocimientos

Customer Service

Educación

High School Diploma or equivalent

Descripción del empleo

• Consultant

(Jobs in Somerville, TN)

Job title Consultant

Job location in Somerville, TN

Skills required High School Diploma Is Required, Customer Service, -,

Open Date 27-Oct-2026

Close Date

Job type Contract

Duration 7 Months

Compensation DOE

Status requirement ---

Job interview type ---

Job Description Consultant: High School Diploma Is Required, Customer Service, -,

Start date :11/23/2026

End Date :06/30/2027

Submission deadline :11/13/2026

Client Info :TN DOH

Note:

• Position Location: On Site

Description:

Client is seeking a Dental Public Health Office Assistant. CHS provides public health, primary care, and dental services in local health departments throughout the state. The Dental Public Health Office Assistant performs clerical tasks in the health department dental clinic(s). These tasks include patient registration, scheduling, patient check-in and check-out, patient reminder and follow-up calls, referral coordination and other duties as assigned. Applicants should be customer focused, self-motivated, team oriented, and willing to travel as needed, throughout the region.

KEY RESPONSIBILITIES:

• Schedule and manage patient appointments
• Inform patients of any visit requirements
• Collect and update client demographic information for registration purposes
• Review documentation to determine eligibility for federal and state programs
• Input data into the health department management information systems
• Interact with multiple computer software systems to input/receive information
• Process the cash drawer and balance to ensure fiscal responsibility
• Inform clients of their rights and responsibilities for participation in programs
• Obtain prior authorization per guidance, before releasing medical information
• Assist in obtaining prior authorization from insurers through the gathering and submission of documentation before services are rendered, as applicable
• Compile appropriate forms for services requested to ensure efficient clinic flow
• Scanning and Indexing records into the electronic dental record
• Maintain a positive, constructive, and cooperative work environment

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

High School Diploma or equivalent and experience equivalent to two years of full-time customer service delivery and/or clerical/office work. This position requires a current drivers license and Tennessee Bureau of Investigation background check.

Substitution of Education for Experience: Course work credit received from an accredited college or university may substitute for the required experience on a year-for-year basis to a maximum of two years (e.g., 45 quarter hours may substitute for one year of the required experience).

PREFERRED QUALIFICATIONS:

Prefer candidate to have active TN RDA license to allow for assisting chairside during emergencies or staffing shortages, in addition to possessing dental front office experience including understanding of dental terminology for accurate scheduling and insurance coding.

EOE Protected Veterans/Disability