Dental Office Assistant

Heartland Dental; Cape Coral (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Dental Office Assistant to join their collaborative team. This role involves greeting patients, managing front desk operations, and ensuring a smooth flow of communication between patients and providers. You will be part of a community-focused organization that values teamwork and patient-centered care. With opportunities for growth and development, this position offers a stable career path in a supportive environment. If you are passionate about dental care and thrive in a fast-paced setting, this is the perfect opportunity for you!

Benefits

Health Insurance

Retirement Plans

Paid Holidays

PTO

Comprehensive Training

Growth Potential

Access to Daily Pay

Qualifications

• Experience in a fast-paced, customer-focused environment.
• Ability to handle PHI securely with HIPAA training.

Responsibilities

• Greet and welcome patients, creating a positive first impression.
• Handle front desk duties: answering phones and managing emails.
• Manage insurance claims and benefits verification.

Skills

Multitasking

Communication Skills

Organizational Skills

Patient Care Focus

HIPAA Compliance

Education

High School Diploma

Dental Assistant Certification

Tools

Dentrix

Job description

Join to apply for the Dental Office Assistant role at Heartland Dental

4 days ago Be among the first 25 applicants

Join to apply for the Dental Office Assistant role at Heartland Dental

Dental Care at Midpoint is looking for a full-time Dental Front Office - Business Assistant to join our team!

The ideal candidate should have strong multitasking abilities, handle high patient volume, be patient care focused, and enjoy discussing treatment plans and financials.

Previous Dental Front Office Experience is Preferred.

Work Schedule: Monday-Friday, variable shifts from 7:00 a.m. to 6:00 p.m., based on office needs and patient schedules.

About Dental Care at Midpoint: Like all Heartland Dental-supported offices, we are community-focused and dedicated to our patients.

• Join a collaborative, communicative team of fourteen
• Located near Del Prado Blvd. S. and Veteran's Pkwy.
• Enjoy a positive, fast-paced work environment

Why Heartland Dental? We believe in hiring and developing team members who support both business and clinical needs, fostering a strong team culture. We promote learning, teamwork, and patient-centered care.

Heartland Dental has been recognized by Newsweek as one of America’s Greatest Workplaces and for Diversity in 2024, with a 5-star rating among 1.5 million companies.

Key Responsibilities:

• Greet and welcome patients, creating a positive first impression
• Handle front desk duties: answering phones, managing mail and emails, communicating with patients and insurance companies
• Use Dentrix for scheduling and records management
• Schedule and confirm patient appointments
• Manage insurance claims, benefits verification, and coverage explanations
• Post payments and manage accounts receivables
• Discuss treatment plan fees and payment options with patients
• Collaborate with providers to implement office systems

Benefits:

• Health insurance, retirement plans, paid holidays, PTO
• Comprehensive training and development opportunities
• Stable career with growth potential in a reputable company
• Access to Daily Pay on demand

Minimum Qualifications:

• Experience in a fast-paced, customer-focused environment
• Excellent communication and organizational skills
• Ability to handle PHI securely, with HIPAA training

Preferred Experience:

• 1+ years in dental or medical setting
• Experience with insurance billing and accounts receivable
• Dental software experience (e.g., Dentrix)

Physical Requirements:

• Ability to perform essential duties with or without accommodations
• Sitting for extended periods, working on a computer
• Lifting up to 15 pounds
• Availability for periodic training sessions
• TB test required prior to employment (except in FL & TN)

About Heartland Dental: The largest dental support organization in the U.S., supporting over 3,000 doctors across 39 states and D.C., with a focus on community and patient care. Supported doctors retain clinical autonomy and share a common goal of delivering high-quality dental care.

We are committed to diversity and inclusion, providing equal employment opportunities to all applicants.