Dental Office Assistant

Heartland Dental; Bonita Springs (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Dental Office Assistant to join their fast-paced team in Bonita Springs. This role involves managing front office tasks, ensuring a welcoming environment for patients, and utilizing Dentrix for scheduling and records management. The ideal candidate thrives in a collaborative setting, possesses excellent communication skills, and is eager to learn. With opportunities for growth and development, this position offers a chance to contribute to a team that prioritizes patient care and teamwork. Join a company recognized for its commitment to diversity and excellence in the dental field.

Benefits

Health Insurance

Retirement Plans

Paid Holidays

Paid Time Off

Training and Development Opportunities

Access to Daily Pay

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.

Responsibilities

• Greet and welcome patients, creating a positive first impression.
• Manage front office duties: answering phones and scheduling.

Skills

Customer Service

Communication Skills

Organizational Skills

Multi-tasking

HIPAA Compliance

Education

High School Diploma

Dental Assistant Certification

Tools

Dentrix

Job description

Join to apply for the Dental Office Assistant role at Heartland Dental.

Bonita Dental Arts in Bonita Springs, FL, is looking for a full-time Dental Front Office-Business Assistant to join our team.

Our office is fast-paced, so we're seeking someone who can multi-task efficiently while paying close attention to details. A quick learner, open to learning and feedback, is essential.

Work Schedule: Monday-Friday, 8:00 a.m. - 5:00 p.m. (candidate must be able to work this schedule).

About Bonita Dental Arts: Bonita Dental Arts, like each Heartland Dental supported office, is unique to the community and the patients they serve.

• Join an 11-person team that thrives on collaboration, communication, and community.
• Located on Old 41 Rd., just east of Tamiami Trail S., north of Bernwood Pkwy.
• Fast-paced office with a goal-oriented, hardworking team.

Why Heartland Dental? Heartland Dental values hiring and developing team members to support both business and clinical needs, fostering a strong team culture. As a Business Assistant, you'll work in an environment that encourages learning, team cohesion, and puts patients first.

Supporting our front office as a Business Assistant, you'll be part of a team that values camaraderie and partnership, where patients come first, and continuous learning is encouraged. The successful candidate will have a passion for helping provide the best patient care.

Heartland Dental has received awards such as America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024, recognized among 1.5 million companies nationwide.

Role Responsibilities:

• Greet and welcome patients, creating a positive first impression.
• Manage front office duties: answering phones, checking mail and email, communicating with patients and insurance companies.
• Use Dentrix for scheduling and records management.
• Schedule and confirm appointments.
• File insurance claims and follow up on claims, benefits, and coverage.
• Post payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers to implement systems that optimize office potential.

Benefits:

• Competitive benefits: health insurance, retirement plans, paid holidays, PTO.
• Front-loaded training and development opportunities.
• Opportunity to grow within a stable, experienced company.
• Access to on-demand Daily Pay.

Minimum Qualifications:

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Ability to handle PHI securely, with HIPAA training required.

Preferred Experience:

• 1+ years in dental or medical setting.
• 1+ years in insurance billing/accounts receivable.
• Experience with Dentrix or similar software.

Physical Requirements:

• Ability to perform duties with or without accommodations.
• Sitting at a computer for extended periods.
• Ability to lift up to 15 pounds.
• Availability for periodic training sessions.
• TB test required prior to employment, except in FL & TN.

About Heartland Dental: The nation's largest dental support organization supporting over 3,000 doctors across 39 states and D.C., focusing on delivering high-quality dental care and experiences.