Dental Office Administrator

P1 Dental Partners; Oak Park (IL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Quarterly bonus up to 700

Health insurance

Dental discounts

PTO + holidays

FSA/HSA

Scrub allowance

Education allowance

Licensure reimbursement

Job summary

Ponzio Dental in Illinois is seeking a dedicated Business Assistant to join our patient-focused team. Welcome patients, manage check-in and check-out, schedule and coordinate appointments, answer phones, verify insurance, present treatment estimates, and assist with financial arrangements.

This role offers a friendly environment with flexible scheduling options and opportunities for professional growth. Full-time position with benefits and paid time off.

Qualifications

• Dental or medical administrative experience.
• Knowledge of dental procedures and treatment plan presentation.
• Experience explaining treatment and financial options to patients.
• Dental insurance knowledge preferred.
• Familiarity with CDT codes preferred.
• Strong communication, organization, and customer service skills.

Responsibilities

• Welcome patients and manage check-in and check-out.
• Schedule, confirm, and coordinate appointments.
• Answer phones and respond to patient questions.
• Verify dental insurance benefits, including deductibles, annual maximums, copayments, and coverage limitations.
• Present treatment estimates and explain patient financial responsibilities.
• Submit insurance claims and follow up on outstanding claims.
• Collect payments, answer billing questions, and assist with financial arrangements.
• Maintain accurate patient records and protect confidential information.
• Coordinate with clinical team members to support efficient daily operations.
• Assist with appointment reminders and general front office administration.

Skills

Dental admin

Medical admin

Treatment plans

Insurance knowledge

CDT codes

Communication

Organization

Customer service

Job description

Ponzio Dental in Illinois is seeking a dedicated Business Assistant to join our patient-focused team. Welcome patients, manage check-in and check-out, schedule and coordinate appointments, answer phones, verify insurance, present treatment estimates, and assist with financial arrangements.

This role offers a friendly environment with flexible scheduling options and opportunities for professional growth. Full-time position with benefits and paid time off.