Business Assistant

P1 Dental Partners; Oak Park (IL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Quarterly bonus up to 700

Health insurance

Dental discounts

PTO + holidays

FSA/HSA

Scrub allowance

Education allowance

Licensure reimbursement

Job summary

Ponzio Dental in Illinois is seeking a dedicated Business Assistant to join our patient-focused team. Welcome patients, manage check-in and check-out, schedule and coordinate appointments, answer phones, verify insurance, present treatment estimates, and assist with financial arrangements.

This role offers a friendly environment with flexible scheduling options and opportunities for professional growth. Full-time position with benefits and paid time off.

Qualifications

• Dental or medical administrative experience.
• Knowledge of dental procedures and treatment plan presentation.
• Experience explaining treatment and financial options to patients.
• Dental insurance knowledge preferred.
• Familiarity with CDT codes preferred.
• Strong communication, organization, and customer service skills.

Responsibilities

• Welcome patients and manage check-in and check-out.
• Schedule, confirm, and coordinate appointments.
• Answer phones and respond to patient questions.
• Verify dental insurance benefits, including deductibles, annual maximums, copayments, and coverage limitations.
• Present treatment estimates and explain patient financial responsibilities.
• Submit insurance claims and follow up on outstanding claims.
• Collect payments, answer billing questions, and assist with financial arrangements.
• Maintain accurate patient records and protect confidential information.
• Coordinate with clinical team members to support efficient daily operations.
• Assist with appointment reminders and general front office administration.

Skills

Dental admin

Medical admin

Treatment plans

Insurance knowledge

CDT codes

Communication

Organization

Customer service

Job description

Position at Ponzio Dental

Join Our Team and Brighten Lives One Smile at a Time!

Description

Position at Ponzio Dental

Join Our Team and Brighten Lives One Smile at a Time! At Ponzio Dental, we take pride in creating reasons to smile every day by providing exceptional dental care in a warm, welcoming environment. We’re looking for a dedicated Business Assistant to join our patient-focused team!

If you enjoy helping patients, thrive in a team environment, and have a passion for dental care and customer service, we’d love to meet you!

Your Schedule

• Monday: 8:30am – 4pm
• Tuesday–Thursday: 8:30am–5pm
• Friday: 8:30am–2pm

Pay rate: $18-$23/hr

What We’re Looking For

• Dental or medical administrative experience
• Knowledge of dental procedures and treatment plan presentation
• Experience explaining treatment and financial options to patients
• Dental insurance knowledge preferred
• Familiarity with CDT codes preferred
• Strong communication, organization, and customer service skills

What You’ll Do

• Welcome patients and manage check-in and check-out.
• Schedule, confirm, and coordinate appointments.
• Answer phones and respond to patient questions.
• Verify dental insurance benefits, including deductibles, annual maximums, copayments, and coverage limitations.
• Present treatment estimates and explain patient financial responsibilities.
• Submit insurance claims and follow up on outstanding claims.
• Collect payments, answer billing questions, and assist with financial arrangements.
• Maintain accurate patient records and protect confidential information.
• Coordinate with clinical team members to support efficient daily operations.
• Assist with appointment reminders and general front office administration.

Why Choose Ponzio Dental?

We’re committed to providing every patient with a comfortable, welcoming experience through personalized care, attentive communication, convenient hours, ample parking, and full accessibility.

Benefits & Perks

Available to full-time employees working 30+ hours per week.

• Quarterly bonus potential up to $700
• Health, vision, and life insurance
• Employee discounts on dental services
• 9 paid holidays and paid time off (PTO)
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Scrub allowance
• Continuing education allowance
• Licensure and certification reimbursement

The Benefits Of Being Part Of P1 Dental

As part of the P1 Dental network, our team benefits from:

• Modern Technology: Tools that support efficient workflows and quality patient care.
• Operational Support: Resources and processes that help the practice run smoothly.
• Team Support & Benefits: Organizational resources and employee benefits while preserving the welcoming, personalized atmosphere of our practice.

Ready to Join Our Team?

If you’re passionate about patient care, enjoy helping people navigate their dental experience, and want to grow with a supportive team.