Dental Administrative Pro | Scheduling & Patient Experience

A Lifetime of Smiles; LaSalle (IL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Wellness resources

Donation matching

Free uniforms

Health insurance

Relocation bonus

Tuition assistance

Job summary

A Lifetime of Smiles in Illinois is seeking an Experienced Dental Administrative Assistant to join our fast-paced, patient-centered practice. You will manage patient communications, scheduling, and financial discussions, ensuring a smooth visit from the first call through treatment and follow-up.

Ideal candidates have prior dental administrative experience, are comfortable with dental software, and excel at organized, professional interactions with patients and team members.

Qualifications

• Previous dental administrative experience is required.
• Experience with dental scheduling, patient accounts, insurance benefits and treatment coordination.
• Experience communicating with patients about treatment, scheduling, financial arrangements and payments.
• Strong professional phone etiquette and interpersonal communication.
• Confident handling of financial conversations with patients.
• Ability to manage multiple provider schedules in a busy practice.
• Strong attention to detail, organization and follow-through.
• Comfort with dental practice management software and digital systems.
• Professional, dependable and team-oriented approach.

Responsibilities

• Professionally answer and manage incoming patient phone calls.
• Welcome patients and provide a polished, positive experience.
• Coordinate appointments and manage busy provider schedules.
• Communicate clearly with patients regarding treatment and next steps.
• Assist with treatment coordination and scheduling.
• Collect payments and review financial arrangements with patients.
• Assist patients with dental insurance questions and benefit coordination.
• Maintain accurate patient records and documentation.
• Coordinate with doctors and team members to support daily operations.
• Manage multiple priorities with professionalism and attention to detail.
• Uphold HIPAA standards and patient confidentiality.

Skills

Dental scheduling

Insurance benefits

Treatment coordination

Phone etiquette

Financial conversations

Multitasking

Attention to detail

Practice management software

Team oriented

Tools

Dental practice management software

Digital systems

Job description

A Lifetime of Smiles in Illinois is seeking an Experienced Dental Administrative Assistant to join our fast-paced, patient-centered practice. You will manage patient communications, scheduling, and financial discussions, ensuring a smooth visit from the first call through treatment and follow-up.

Ideal candidates have prior dental administrative experience, are comfortable with dental software, and excel at organized, professional interactions with patients and team members.