Dental Lab Billing & Scheduling Specialist

National Dentex; Omaha (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401K

Paid holidays

Vacation

Sick time

Tuition reimbursement

Job summary

National Dentex in Omaha, NE, seeks a Dental Lab Billing & Scheduling Clerk at NDX Kiess Kraft Dental Laboratory to support case management and invoicing. The role involves scheduling, packing, shipping preparation, and daily client communications within a fast-paced lab environment.

Minimum prerequisites include knowledge of Microsoft Office, data entry, and customer service skills. The position offers full-time hours (7:00 AM–3:00 PM, Mon–Fri) and a full benefits package including health,

Qualifications

• Knowledge of Microsoft Office
• Basic Computer skills and Data Entry experience
• Telephone Etiquette and Customer Service skills

Responsibilities

• Unpacking of all returned cases
• Sorts and attaches doctor prescriptions
• Schedule all incoming cases
• Responsible for invoicing all finished cases and will sort and attach
• Responsible for properly packing all completed cases
• Responsible for verifying and properly consolidating all cases to prepare for shipping
• Responsible for sorting out COD shipments and sending them with proper amounts
• Responsible for sorting out and properly sending packages that requires express services
• Responsible for utilizing UPS and FedEx software and properly maintaining database integrity and account naming procedures
• Disburse cases for local drivers
• Answer incoming client phone calls
• Maintain proper level of assembled shipping boxes
• Responsible for organizing and maintaining supply rooms
• Unpacking and sanitizing new work as needed following instruction which includes wearing protective gear
• Assist with filing completed paperwork properly
• Assist with supply request fulfillment as needed

Skills

Microsoft Office

Data Entry

Telephone Etiquette

Customer Service

Education

High school diploma or equivalent

Job description

National Dentex in Omaha, NE, seeks a Dental Lab Billing & Scheduling Clerk at NDX Kiess Kraft Dental Laboratory to support case management and invoicing. The role involves scheduling, packing, shipping preparation, and daily client communications within a fast-paced lab environment.

Minimum prerequisites include knowledge of Microsoft Office, data entry, and customer service skills. The position offers full-time hours (7:00 AM–3:00 PM, Mon–Fri) and a full benefits package including health,