Dental Lab Billing & Scheduling Clerk

National Dentex; Omaha (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401K

Paid holidays

Vacation

Sick time

Tuition reimbursement

Job summary

National Dentex in Omaha, NE, seeks a Dental Lab Billing & Scheduling Clerk at NDX Kiess Kraft Dental Laboratory to support case management and invoicing. The role involves scheduling, packing, shipping preparation, and daily client communications within a fast-paced lab environment.

Minimum prerequisites include knowledge of Microsoft Office, data entry, and customer service skills. The position offers full-time hours (7:00 AM–3:00 PM, Mon–Fri) and a full benefits package including health,

Qualifications

• Knowledge of Microsoft Office
• Basic Computer skills and Data Entry experience
• Telephone Etiquette and Customer Service skills

Responsibilities

• Unpacking of all returned cases
• Sorts and attaches doctor prescriptions
• Schedule all incoming cases
• Responsible for invoicing all finished cases and will sort and attach
• Responsible for properly packing all completed cases
• Responsible for verifying and properly consolidating all cases to prepare for shipping
• Responsible for sorting out COD shipments and sending them with proper amounts
• Responsible for sorting out and properly sending packages that requires express services
• Responsible for utilizing UPS and FedEx software and properly maintaining database integrity and account naming procedures
• Disburse cases for local drivers
• Answer incoming client phone calls
• Maintain proper level of assembled shipping boxes
• Responsible for organizing and maintaining supply rooms
• Unpacking and sanitizing new work as needed following instruction which includes wearing protective gear
• Assist with filing completed paperwork properly
• Assist with supply request fulfillment as needed

Skills

Microsoft Office

Data Entry

Telephone Etiquette

Customer Service

Education

High school diploma or equivalent

Job description

Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. We are seeking to fill a number of key positions within our organization including this Dental Lab Billing & Scheduling Clerk opportunity at NDX Kiess Kraft Dental Laboratory in Omaha, NE.

The regular hours for this position are from 7:00 AM to 3:00 PM, Monday through Friday, and subject to change from time to time (usually between 30 to 40 hours total per week depending on volume).

This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!

Primary Responsibilities and Essential Functions of the Position:

• Unpacking of all returned cases
• Sorts and attaches doctor prescriptions
• Schedule all incoming cases
• Responsible for invoicing all finished cases and will sort and attach
• Responsible for properly packing all completed cases
• Responsible for verifying and properly consolidating all cases to prepare for shipping
• Responsible for sorting out COD shipments and sending them with proper amounts
• Responsible for sorting out and properly sending packages that requires express services
• Responsible for utilizing UPS and FedEx software and properly maintaining database integrity and account naming procedures
• Disburse cases for local drivers
• Answer incoming client phone calls
• Maintain proper level of assembled shipping boxes
• Responsible for organizing and maintaining supply rooms
• Unpacking and sanitizing new work as needed following instruction which includes wearing protective gear
• Assist with filing completed paperwork properly
• Assist with supply request fulfillment as needed

Minimum Education and Experience Required:

• Required: Knowledge of Microsoft Office
• Required: Basic Computer skills and Data Entry experience
• Required: Telephone Etiquette and Customer Service skills
• Preferred: High school diploma or equivalent

Physical Requirements:

• Ability to sit and stand for extended periods of time
• Exhibit fine motor skills and/or perform repetitive motions
• Read and interpret prescriptions and other required documentation
• Ability to effectively communicate technical information
• Vision capabilities: depth perception, attention to detail, and/or color

Qualifications

Behaviors

Required

Team Player

Team Player: Works well as a member of a group

Detail Oriented

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated

Dedicated: Devoted to a task or purpose with loyalty or integrity

Education

Preferred

High School or Equivalent or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.