Dental Insurance Sales & Service Rep (Contract)

Harvey Nash Group; Alpharetta (GA); On-site; USD 24,796 - 30,307; Full time

Job summary

A health services company is seeking an Associate for sales and customer service in dental insurance. Responsibilities include answering inbound calls, guiding customers through product options, and addressing eligibility and billing inquiries. The ideal candidate has a high school diploma, an active health insurance license, and 4 years of customer service sales experience. This position is a contract role located in Alpharetta, Georgia.

Qualifications

• 4 years of successful customer service sales experience in a call center or related high-contact setting.
• Ability to pass basic computer, telephone skills and math assessments.
• Active Health License from any of the 50 States.

Responsibilities

• Responsible for receiving inbound calls from prospective enrollees for dental insurance products.
• Guide customers through payment options and explain plan costs and benefits.
• Resolve complex issues regarding eligibility, benefits, provider search, and claims.

Skills

Customer service skills

Sales experience

Detail-oriented

Organizational/time management

Education

High school diploma or GED

Insurance sales license

Job description

A health services company is seeking an Associate for sales and customer service in dental insurance. Responsibilities include answering inbound calls, guiding customers through product options, and addressing eligibility and billing inquiries. The ideal candidate has a high school diploma, an active health insurance license, and 4 years of customer service sales experience. This position is a contract role located in Alpharetta, Georgia.