Inbound Insurance Sales Specialist

Delta-Denta; Stevens Point (WI); On-site; USD 38,000 - 52,000; Full time

Job summary

Delta Dental of Wisconsin is hiring a Consumer Sales Representative to join the IAS business unit. You will engage prospects over the phone, chats, and online inquiries, educate them on individual insurance solutions, and guide enrollment with a consultative, high-touch approach.

The role emphasizes inbound leads and does not rely on cold calling. You’ll work in a collaborative contact center, with training and licensing support to meet regulatory requirements.

Qualifications

• Experience in customer service or sales is preferred.
• Ability to handle inbound inquiries and guide customers clearly.
• Willingness to obtain Resident Accident and Health Insurance license and Non-Resident license as required.

Responsibilities

• Handle inbound calls, chats, and online inquiries.
• Identify customer needs and present suitable insurance solutions.
• Guide prospects through enrollment and close sales.
• Support a fast-paced, customer-focused contact center environment.

Skills

Customer service

Inbound sales

Communication

Phone etiquette

Job description

Delta Dental of Wisconsin is hiring a Consumer Sales Representative to join the IAS business unit. You will engage prospects over the phone, chats, and online inquiries, educate them on individual insurance solutions, and guide enrollment with a consultative, high-touch approach.

The role emphasizes inbound leads and does not rely on cold calling. You’ll work in a collaborative contact center, with training and licensing support to meet regulatory requirements.