Dental Front Desk Coordinator - Scheduling & Patient Experience

Guardian Dentistry Partners; Concord (NH); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Guaranteed Hourly Rate

Paid Vacation & Paid Holidays

401k Program: with matching

Benefits: (offered at 30 hours or more

Competitive health, dental, and vision

Life Insurance and Disability

Job summary

Generations Dental Care in Concord, NH is seeking a motivated Front Office Coordinator to warmly welcome patients, manage day-to-day administrative tasks, and support a digitally equipped dental practice.

In this on-site role, you will schedule and confirm appointments, present treatment plans and financial responsibilities to patients, maintain accurate records, and assist the clinical team as needed, while upholding HIPAA and OSHA guidelines.

Qualifications

• High School Degree required.
• Prior front desk experience in medical or dental office.
• Experience with Dentrix and dental practice management software preferred.
• Excellent oral and written communication skills.
• Knowledge of HIPAA Privacy Policy and OSHA guidelines.

Responsibilities

• Maintain meticulous records for provider, insurance, and patient accounts.
• Schedule and confirm patient appointments to optimize provider time.
• Present treatment plans and financial responsibilities to patients.
• Address patient concerns calmly and professionally.
• Maintain a positive, professional image and workplace standards.
• Assist and support clinical team with operatory setup and sterilization.
• Perform other duties per management.

Skills

Dental office experience

Dentrix experience

Oral and written communication

HIPAA/OSHA compliance

Microsoft Office

Teamwork

Patient comfort

Continuing education

Punctuality

Education

High School Degree

Front desk experience in medical/dental office

People management / staff coordination

Tools

Dentrix

Microsoft Office

Job description

Generations Dental Care in Concord, NH is seeking a motivated Front Office Coordinator to warmly welcome patients, manage day-to-day administrative tasks, and support a digitally equipped dental practice.

In this on-site role, you will schedule and confirm appointments, present treatment plans and financial responsibilities to patients, maintain accurate records, and assist the clinical team as needed, while upholding HIPAA and OSHA guidelines.