Dental Front Office: Welcoming Host & Growth-Focused

Ideal Dental; Roanoke (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Discounted dental benefits

Paid holidays

Paid Time Off

401K

Employee scholarship program

Job summary

Ideal Dental in Roanoke, VA is seeking a Front Office Associate to be the friendly face who welcomes guests, schedules appointments, and coordinates financial agreements for patients and the team. You will help create a welcoming environment and support patient flow through efficient front desk operations.

You will work with a growing practice and have opportunities for training and career growth. Travel to newly acquired offices may be required to support expansion and ensure consistent service

Qualifications

• Welcoming and positive attitude to make every guest feel at home.
• Excellent communication and customer service skills to foster connections with guests.
• Passion for serving guests and ensuring their needs are met with care.
• DeNovo Offices: travel to newly acquired offices may be required.

Responsibilities

• Welcome guests with a warm, friendly first impression as the go-to contact.
• Deliver outstanding customer service to ensure a positive guest experience.
• Efficiently manage appointment confirmations and adjust schedules as needed.
• Coordinate financial agreements and ensure clarity for guests.
• Maintain a clear, organized, inviting office environment for guests and team.
• Assist with other tasks to support the office and team.

Job description

Ideal Dental in Roanoke, VA is seeking a Front Office Associate to be the friendly face who welcomes guests, schedules appointments, and coordinates financial agreements for patients and the team. You will help create a welcoming environment and support patient flow through efficient front desk operations.

You will work with a growing practice and have opportunities for training and career growth. Travel to newly acquired offices may be required to support expansion and ensure consistent service