Dental Front Office Specialist - Patient Care & Scheduling

HighFive Healthcare; Southaven (MS); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life Insurance

Disability Insurance (Long-Term/Short-

Job summary

North Mississippi Oral and Maxillofacial Surgery Associates in Southhaven, MS is seeking a motivated Front Office Assistant to join our team and provide compassionate, professional service to patients and their families.

The ideal candidate will have dental or oral surgery practice experience, be organized, and capable of handling a fast-paced front desk while coordinating scheduling, insurance verification, payments, and EMR entries.

Qualifications

• Dental or Oral Surgery experience required.
• High school diploma or equivalent.
• 1+ years of customer-focused experience.
• 1+ years of receptionist experience is highly desired.

Responsibilities

• Verify insurance benefits and determine pre-pays for surgeries and consultations.
• Use EMR systems with accuracy and attention to detail.
• Manage patient financials, including collecting payments and discussing treatment plans.
• Answer and manage a busy multi-line phone system.
• File insurance claims and ensure proper documentation for timely processing.
• Schedule procedures and patient visits.
• Greet patients at arrival and maintain a welcoming front desk.
• Schedule or reschedule patient visits and prepare charts/daily schedules.

Skills

Customer service

Phone system handling

Billing and payments

Team collaboration

Scheduling

Insurance verification

Multi-line phone handling

Education

High school diploma or equivalent

Tools

EMR software

Job description

North Mississippi Oral and Maxillofacial Surgery Associates in Southhaven, MS is seeking a motivated Front Office Assistant to join our team and provide compassionate, professional service to patients and their families.

The ideal candidate will have dental or oral surgery practice experience, be organized, and capable of handling a fast-paced front desk while coordinating scheduling, insurance verification, payments, and EMR entries.