Front Office Assistant

North Mississippi OFS - Tupelo; Tupelo (MS); On-site; USD 1,791,000 - 2,480,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

PTO

401(k) Match

Job summary

North Mississippi Oral and Maxillofacial Surgery Associates in Tupelo is seeking a highly motivated Front Office Assistant to join our team and help us deliver exceptional care to our patients. The ideal candidate will have experience in an oral surgery or dental practice, thrive in a fast-paced environment, and provide compassionate, professional service to our patients and their families.

We require experience with insurance verification, EMR systems, patient financials, and multi-line phone

Qualifications

• Dental or Oral Surgery experience required.
• High school diploma or equivalent.
• 1+ years of customer-focused experience.
• 1+ years of receptionist experience is highly desired.

Responsibilities

• Verify insurance benefits and determine pre-pays for surgeries and consultations.
• Use EMR systems with accuracy and attention to detail.
• Collect payments and discuss treatment plans with patients.
• Answer and manage a busy multi-line phone system.
• File insurance claims and document timely processing.
• Schedule procedures for clinical visits and patient visits.
• Greet patients on arrival and maintain a welcoming front desk.
• Manage scheduling and daily charts for staff.
• Stay organized in a fast-paced environment and provide teamwork.
• Assist with general office duties as needed.

Skills

Customer service

Phone handling

Attention to detail

Scheduling

Insurance verification

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Description

North Mississippi Oral and Maxillofacial Surgery Associates in Tupelo is seeking a highly motivated and organized Front Office Assistant to join our team and help us deliver exceptional care to our patients.

The ideal candidate will have experience in an oral surgery or dental practice, thrive in a fast-paced environment, and provide compassionate, professional service to our patients and their families.

Duties and Responsibilities:

• Experienced in verifying insurance benefits and determining pre-pays for surgeries and consultations.
• Skilled in using EMR systems with strong attention to accuracy and detail.
• Knowledgeable in patient financials, including collecting payments and discussing treatment plans.
• Proficient in answering and managing a busy multi-line phone system.
• Experienced in filing insurance claims and ensuring proper documentation for timely processing.
• Scheduling procedures for clinical visits
• Greeting patients with a smile as they arrive for their appointment
• Answering calls promptly
• Schedule/Reschedule patient visitsPrepare patient charts & daily schedules
• Enjoy interacting with patients and working in a team environment
• The ability to stay organized while working in a fast-paced environment
• Collect payments
• Focused on details
• Perform general office duties

Requirements

• Dental or Oral Surgery Experience required.
• High school diploma or equivalent
• 1+ years of customer focused experience
• 1+ years of receptionist experience is highly desired

Benefits Offered

• Medical, Dental, and Vision Insurance
• Life Insurance
• Long-Term and Short-Term Disability Insurance
• Paid Time Off (PTO)
• 401(k) with Company Match