Front Office Assistant

HighFive Healthcare; Southaven (MS); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life Insurance

Disability Insurance (Long-Term/Short-

Job summary

North Mississippi Oral and Maxillofacial Surgery Associates in Southhaven, MS is seeking a motivated Front Office Assistant to join our team and provide compassionate, professional service to patients and their families.

The ideal candidate will have dental or oral surgery practice experience, be organized, and capable of handling a fast-paced front desk while coordinating scheduling, insurance verification, payments, and EMR entries.

Qualifications

• Dental or Oral Surgery experience required.
• High school diploma or equivalent.
• 1+ years of customer-focused experience.
• 1+ years of receptionist experience is highly desired.

Responsibilities

• Verify insurance benefits and determine pre-pays for surgeries and consultations.
• Use EMR systems with accuracy and attention to detail.
• Manage patient financials, including collecting payments and discussing treatment plans.
• Answer and manage a busy multi-line phone system.
• File insurance claims and ensure proper documentation for timely processing.
• Schedule procedures and patient visits.
• Greet patients at arrival and maintain a welcoming front desk.
• Schedule or reschedule patient visits and prepare charts/daily schedules.

Skills

Customer service

Phone system handling

Billing and payments

Team collaboration

Scheduling

Insurance verification

Multi-line phone handling

Education

High school diploma or equivalent

Tools

EMR software

Job description

North Mississippi Oral and Maxillofacial Surgery Associates in Southhaven is seeking a highly motivated and organized Front Office Assistant to join our team and help us deliver exceptional care to our patients. The ideal candidate will have experience in an oral surgery or dental practice, thrive in a fast-paced environment, and provide compassionate, professional service to our patients and their families.

Duties And Responsibilities

• Experienced in verifying insurance benefits and determining pre-pays for surgeries and consultations.
• Skilled in using EMR systems with strong attention to accuracy and detail.
• Knowledgeable in patient financials, including collecting payments and discussing treatment plans.
• Proficient in answering and managing a busy multi-line phone system.
• Experienced in filing insurance claims and ensuring proper documentation for timely processing.
• Scheduling procedures for clinical visits
• Greeting patients with a smile as they arrive for their appointment
• Answering calls promptly
• Schedule/Reschedule patient visits
• Prepare patient charts & daily schedulesEnjoy interacting with patients and working in a team environment
• The ability to stay organized while working in a fast-paced environment
• Collect payments
• Focused on details
• Perform general office duties

Requirements

• Dental or Oral Surgery Experience required.
• High school diploma or equivalent
• 1+ years of customer focused experience
• 1+ years of receptionist experience is highly desired

Benefits Offered

• Medical, Dental, and Vision Insurance
• Life Insurance
• Long-Term and Short-Term Disability Insurance
• Paid Time Off (PTO)
• 401(k) with Company Match

If you are a team player with a positive attitude and a passion for delivering outstanding patient care, we encourage you to apply and become a valued part of our practice.