Front Office Assistant

North Mississippi OFS – Southhaven; Southaven (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

PTO

401(k)

Job summary

North Mississippi Oral and Maxillofacial Surgery Associates in Southhaven is seeking a highly motivated Front Office Assistant to join our team and help deliver exceptional care to our patients.

The ideal candidate will verify insurance benefits, manage pre-pays, work with EMR systems accurately, and handle patient financials including payments while greeting patients and supporting a fast-paced office. 1+ year receptionist/customer service experience and a high school diploma are preferred.

Qualifications

• Verifies insurance benefits and determines pre-pays for surgeries/consultations.
• Skilled with EMR systems and maintains accuracy.
• Handles patient financials including collections and discussing treatment plans.
• Answers and manages a busy multi-line phone system.
• Files insurance claims and ensures timely processing with proper documentation.
• Schedules procedures and clinical visits as needed.
• Greets patients warmly on arrival and supports the team.
• Answers calls promptly and manages appointment scheduling.
• Prepares patient charts and daily schedules.
• Enjoys interacting with patients and works well in a team.

Responsibilities

• Verify insurance benefits and pre-pays for surgeries/consults.
• Maintain EMR accuracy and patient records.
• Collect payments and discuss treatment plans with patients.
• Manage a busy multi-line phone system.
• File insurance claims with proper documentation.
• Schedule procedures and clinical visits.
• Greet patients and assist in a friendly manner.
• Answer calls promptly and schedule/reschedule visits.
• Prepare patient charts and daily schedules.
• Collaborate with team in a fast-paced environment.

Skills

Insurance verification

EMR systems

Patient payments

Phone management

Scheduling

Team player

Education

High school diploma or equivalent

Job description

Description

North Mississippi Oral and Maxillofacial Surgery Associates in Southhaven is seeking a highly motivated and organized Front Office Assistant to join our team and help us deliver exceptional care to our patients.

The ideal candidate will have experience in an oral surgery or dental practice, thrive in a fast-paced environment, and provide compassionate, professional service to our patients and their families.

Duties and Responsibilities

• Experienced in verifying insurance benefits and determining pre-pays for surgeries and consultations.
• Skilled in using EMR systems with strong attention to accuracy and detail.
• Knowledgeable in patient financials, including collecting payments and discussing treatment plans.
• Proficient in answering and managing a busy multi-line phone system.
• Experienced in filing insurance claims and ensuring proper documentation for timely processing.
• Scheduling procedures for clinical visits
• Greeting patients with a smile as they arrive for their appointment
• Answering calls promptly
• Schedule/Reschedule patient visits
• Prepare patient charts & daily schedules
• Enjoy interacting with patients and working in a team environment
• The ability to stay organized while working in a fast-paced environment
• Collect payments
• Focused on details
• Perform general office duties

Requirements

• Dental or Oral Surgery Experience required.
• High school diploma or equivalent
• 1+ years of customer focused experience
• 1+ years of receptionist experience is highly desired

Benefits Offered

• Medical, Dental, and Vision Insurance
• Life Insurance
• Long-Term and Short-Term Disability Insurance
• Paid Time Off (PTO)
• 401(k) with Company Match