Dental Front Office Specialist - Patient Care & Admin

The Wright Center for Graduate Medical Education; Scranton (Lackawanna County); On-site; USD 32,000 - 48,000; Full time

Job summary

The Wright Center for Community Health is seeking a Dental Administrative Assistant (DAA) to be the first point of contact for patients and visitors. This full-time role supports front-office operations in a high-intensity health center, coordinating appointments, patient check-ins, insurance verification, and EMR documentation to ensure quality customer service and compliant care.

Ideal candidates will bring minimum high school education, 1–2 years of front-office experience in a medical

Qualifications

• Minimum Qualifications of a High School Diploma/GED.
• Previous front-office experience in a high-volume medical practice desirable.
• Ability to adapt to changing priorities and maintain accuracy.

Responsibilities

• Schedule patient appointments and follow-up visits.
• Register patients and capture demographic information for annual UDS report.
• Verify insurance information and coalign with copays.
• Scan patient records into the EMR and create triages in the EMR.
• Answer and route phone calls and manage after-hours coverage.
• Adhere to HIPAA and ensure confidentiality in a fast-paced environment.

Skills

Front office experience

Bilingual

EMR proficiency

HIPAA knowledge

Customer service

Education

High School Diploma/GED

Tools

EMR systems

Job description

The Wright Center for Community Health is seeking a Dental Administrative Assistant (DAA) to be the first point of contact for patients and visitors. This full-time role supports front-office operations in a high-intensity health center, coordinating appointments, patient check-ins, insurance verification, and EMR documentation to ensure quality customer service and compliant care.

Ideal candidates will bring minimum high school education, 1–2 years of front-office experience in a medical