Dental Front Office Receptionist

AvaHR; Phoenix (AZ); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

PTO

Sick/holidays

Dental benefits

Job summary

AvaHR is seeking an upbeat, patient-focused front desk team member for an entry-level role in our Phoenix practice. You will be trained in scheduling, billing, insurance, and treatment coordination, with clear paths to higher-paying front-office roles as you grow.

Greet patients warmly, manage check-ins/outs, schedule, explain insurance and payments, and support the team. Prior dental/medical office experience helps, but we train the right person.

Qualifications

• Enjoy helping people and creating a positive experience for patients.
• Be outgoing, positive, and comfortable starting conversations with others.
• Interested in guiding patients toward informed health decisions.
• Comfortable with computers and quick to learn new software.
• Solid basic math skills for payments, balances, and percentages.
• Reliable, organized, and coachable in a fast-paced front-office setting.
• Dental or medical office experience is a plus, but not required; training provided.

Responsibilities

• Greet patients, check them in/out, and answer phones with a friendly attitude.
• Schedule appointments and manage the daily flow of the practice.
• Explain treatment options, insurance benefits, and payment options to patients.
• Collect payments and handle basic account questions.
• Verify insurance and maintain accurate patient records.
• Learn to present treatment plans and help patients move forward with care.

Skills

People skills

Outgoing

Conversation starter

Computer literacy

Math basics

Reliability

Organization

Coachability

Tools

Office software

Job description

About the role We're looking for an upbeat, people-loving person to be the first face our patients see. This is an entry-level position with real room to grow. We'll train you in scheduling, insurance, billing, and treatment coordination, and as you develop, you can advance into higher-paying front office roles within our practice. If you want a career, not just a job, this is a great place to start.

What you'll do

• Greet patients warmly, check them in and out, and answer phones with a friendly, helpful attitude
• Schedule appointments and keep the day running smoothly
• Help patients understand their treatment, insurance benefits, and payment options so they feel confident moving forward with care
• Collect payments and handle basic account questions
• Verify insurance and keep patient records accurate
• Learn to present treatment plans and help patients say yes to the care that improves their health

What we're looking for

• You genuinely enjoy people and making their day better
• Outgoing, positive, and comfortable starting conversations
• Interested in learning how to guide and persuade people toward good decisions for their health
• Comfortable with computers and quick to learn new software
• Solid basic math skills (payments, balances, percentages)
• Reliable, organized, and coachable
• Dental or medical office experience is a plus, but not required. We'll train the right person.

Where this can lead With training and performance, this role can grow into positions like treatment coordinator, insurance/billing coordinator, or office manager, with pay increases as your skills and responsibilities grow.

Why join us

• Paid training and a clear growth path
• A supportive, positive team
• Benefits: PTO, sick/holidays, dental benefits.