Dental Front Office Pro: Scheduling & Patient Care

Heartland Dental; Braselton (GA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

Paid time off (PTO)

Daily Pay on demand

Job summary

Dental Care of Braselton, part of Heartland Dental, seeks an experienced Dental Receptionist / Business Assistant to join our growing team. You will manage front desk duties, scheduling, patient communications, and insurance coordination.

The role emphasizes friendly patient care, accuracy with Dentrix, and collaboration with providers in a fast-paced practice. Prior dental front office experience is preferred, with training provided to grow within the network.

Qualifications

• Experience in a fast-paced, customer-centric environment is required.
• Excellent communication and organizational skills are essential.
• HIPAA awareness and handling PHI with care are required.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails, and insurance communications.
• Use Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding items.

Skills

Front office

Scheduling

Customer service

Communication

Organization

Multitasking

Attention to detail

Team player

Punctual

Learning mindset

Tools

Dentrix

Job description

Dental Care of Braselton, part of Heartland Dental, seeks an experienced Dental Receptionist / Business Assistant to join our growing team. You will manage front desk duties, scheduling, patient communications, and insurance coordination.

The role emphasizes friendly patient care, accuracy with Dentrix, and collaboration with providers in a fast-paced practice. Prior dental front office experience is preferred, with training provided to grow within the network.