Dental Front Office Pro Scheduling & Billing

Heartland Dental; City of Albany (NY); Sur place; USD 28 000 - 40 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement savings plans

6 paid holidays

Paid time off

Daily Pay access

Résumé du poste

Heartland Dental-supported Westmere Dental Care in Albany, NY, is seeking a Float Dental Receptionist for a full-time, Monday‑Friday schedule. The role supports front desk operations across our network, greeting patients and coordinating scheduling.

You will use Dentrix for scheduling and records, verify benefits, and assist with payments while delivering exceptional customer service. Travel between offices may be required; mileage is provided.

Qualifications

• Experience in a fast‑paced, customer‑centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection are required.
• Access to PHI for job functions with data safeguards.

Responsabilités

• Greet and welcome patients to create a great first impression.
• Manage front office duties, including answering phones, mail, and emails; communicate with patients and insurers.
• Use Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims; verify benefits.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers to implement Heartland Dental systems to optimize office potential.

Connaissances

Customer service

Communication skills

HIPAA training

PHI handling

Outils

Dentrix

Description du poste

Heartland Dental-supported Westmere Dental Care in Albany, NY, is seeking a Float Dental Receptionist for a full-time, Monday‑Friday schedule. The role supports front desk operations across our network, greeting patients and coordinating scheduling.

You will use Dentrix for scheduling and records, verify benefits, and assist with payments while delivering exceptional customer service. Travel between offices may be required; mileage is provided.