Dental Front Desk & Scheduling Specialist

Heartland Dental; Town of Penfield (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

Heartland Dental is seeking a front desk team member in Town of Penfield. The role involves answering calls, scheduling appointments, collecting co-payments, and performing record filing.

Ideal candidates should have six months of experience, a high school diploma or equivalent, and demonstrate strong customer service and multitasking skills. This position supports the overall patient flow and office operations.

Qualifications

• Six months of similar job experience.
• Ability to assume Patient Services Representative's essential responsibilities.
• Demonstrate knowledge of effective scheduling.

Responsibilities

• Answer incoming calls using proper telephone etiquette.
• Check patients in and out.
• Schedule/confirm patient appointments.
• Perform paperwork and collect co-payments.

Skills

Customer service skills

Multitasking

Scheduling

Dental terminology knowledge

Education

High School Diploma or equivalent

Job description

Heartland Dental is seeking a front desk team member in Town of Penfield. The role involves answering calls, scheduling appointments, collecting co-payments, and performing record filing.

Ideal candidates should have six months of experience, a high school diploma or equivalent, and demonstrate strong customer service and multitasking skills. This position supports the overall patient flow and office operations.