Dental Front Office Pro: Patient Concierge & Scheduler

Mychn; United States; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Employer Paid Medical Insurance

Employer Paid Dental Insurance

401k

Paid Time Off

Sick Leave

Job summary

MyCHN Pearland Family Health Center is seeking a Dental Patient Service Specialist to warmly welcome patients, schedule and confirm appointments, and maintain accurate records in OpenEMR.

In this fast-paced role you will verify insurance, collect payments, provide Good Faith Estimates, answer calls, and collaborate with dental providers to ensure a smooth, patient-centered experience at our Pearland clinic.

Qualifications

• High School Diploma or GED.
• Minimum 1 year of dental front office experience.
• Knowledge of dental scheduling and insurance verification.
• Experience using Electronic Medical Record (EMR) systems.
• Strong communication and customer service skills.
• Ability to multitask in a busy environment.

Responsibilities

• Welcome and assist patients throughout their dental visit
• Schedule, confirm and prepare patient appointments
• Maintain accurate patient records in OpenEMR
• Verify insurance coverage and collect patient payments
• Provide Good Faith Estimates and explain financial responsibilities
• Answer incoming calls and assist patients with inquiries
• Coordinate with dental providers and clinical staff to ensure smooth operations
• Deliver exceptional customer service both in person and over the phone
• Support the front office in achieving an outstanding patient experience

Skills

Customer service

Multitasking

Communication

Scheduling

Insurance verification

EMR systems

Education

High School Diploma or GED

Tools

OpenEMR

Job description

MyCHN Pearland Family Health Center is seeking a Dental Patient Service Specialist to warmly welcome patients, schedule and confirm appointments, and maintain accurate records in OpenEMR.

In this fast-paced role you will verify insurance, collect payments, provide Good Faith Estimates, answer calls, and collaborate with dental providers to ensure a smooth, patient-centered experience at our Pearland clinic.