Dental Office Manager - Lead Front Desk & Patient Experience

Mychn; Houston (TX); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Mission-driven culture

Career growth opportunities

Team-based environment

Job summary

MyCHN (My Community Health Network) in Houston, TX, is seeking a Dental Office Manager to lead front desk operations for our dental services. You will ensure an exceptional patient experience, manage schedules, and drive clinic performance while upholding our values of empathy, transparency, quality, and value.

The ideal candidate has 2+ years of front office leadership in a dental setting, strong knowledge of insurance and scheduling workflows, and a patient-first mindset.

Qualifications

• Front office management experience in dental settings.
• Knowledge of dental terminology, insurance, and scheduling workflows.
• Proven leadership and multitasking in fast-paced environments.

Responsibilities

• Oversee daily front desk operations and supervise DPSS.
• Optimize schedules, patient flow, and appointment confirmations.
• Monitor KPIs: production, collections, patient experience.
• Ensure HIPAA compliance and office policies.
• Lead training and coaching of front office staff.
• Collaborate across departments to support care integration.

Skills

Dental terminology

Insurance knowledge

Scheduling workflows

Leadership

Education

High school diploma or GED

Job description

MyCHN (My Community Health Network) in Houston, TX, is seeking a Dental Office Manager to lead front desk operations for our dental services. You will ensure an exceptional patient experience, manage schedules, and drive clinic performance while upholding our values of empathy, transparency, quality, and value.

The ideal candidate has 2+ years of front office leadership in a dental setting, strong knowledge of insurance and scheduling workflows, and a patient-first mindset.